Mediation Skills Are Crucial for Trial Lawyers

Please welcome Matt Phillips as NAFCM’s new executive director. Matt’s most recent role was the director of the Volunteers of America Dispute Resolution Center in Everett, Washington, where Matt grew...

Much of the focus of the previous papers in this fascinating series on the future of mediation have, understandably, been on just that topic - that is, what will, or...

Sometimes as part of an investigation, you have to determine whether a policy is inherently flawed or whether a manager is applying it incorrectly – intentionally or not. You’ve been asked...