Emotion isn’t just at home in employment and family business disputes; it is centre stage in almost every conflict.
In any human communication, an emotional connection is vital.
Read the complete story here.
A lot of people cringe when they even hear the word “conflict”, especially at their workplaces. But the truth is, conflict is a natural part of human interactions, and it...
By Lorraine SegalThis article contains excerpts from the book "Attractive Communication" by Michael Rooni (Copyright 2012, Publish International, LLC).Even when we believe that the people we are communicating with are being very...
By Michael RooniCMP Resolution Blog by John Crawley, Lesley Allport and Katherine Graham. 1. Early! Ideally mediation should be used early at informal stage, or even before a conflict has arrived at...
By Rebecca Foreman
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