Larry Susskind speaks of the resistance to mediation as coming from two sources - people of authority and power who want to maintain that authority in addition to people who...
By Larry SusskindRiverHouse Press Blog by Ron KraybillTrainers considering use of Style Matters as a conflict style inventory should be aware of two other options as well, the Thomas-Kilmann Conflict Mode Instrument...
By Ronald S. KraybillThe role of the mediator is to help people through conflict. Mediation may be described as a process that evolves over four different phases. It begins in a joint session...
By Jacques Joubert
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