In a case that shows the value of a good mediator, lawyers for both sides told District Judge Lee Yeakel at a settlement hearing that none of them had experienced another case in their careers with such extensive time dedicated to mediation.
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Everyone gets upset some of the time. High conflict people get upset a lot of the time. A simple technique called an “E.A.R. Statement” can help you calm others down....
By Bill EddyConflict Remedy Blog by Lorraine SegalIn the classic folk tale, the Sun and the Wind each believe they are more powerful. They attempt to prove it by betting that they...
By Lorraine SegalThe Nature of Dissonance Cognitive dissonance has been described by Tunbridge and Ashworth (1996) who (cited Sears et. al., 1985:50) as "A state of psychic tension caused by the simultaneous...
By Barbara Stuart
