It is my observation that the bully approach is not effective in mediation, although it may be in court. In mediation, if one side begins with a lot of chest...
By Jan Frankel SchauNo one really enjoys it, but conflict is a fact of life. By understanding the relationship between personality types and conflict management styles we can achieve more productive dispute resolution...
By Erin AlarconMediation is a lot like growing a garden. The mediator must evolve with the parties and not impose his way of thinking. Mediator must ask lots of questions to move...
By S. Glenn Sigurdson
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