This video is presented as part of Mediate.com's 25th Anniversary Conference at www.mediate.com/Mediation2020. Michael Lang describes some of the qualities a mediator should possess: self-awareness, knowledge of theories and literature,...
By Michael LangAs published in Conflict Resolution Notes, Vol. 20 #4, p.3, 2003There is an ancient Chinese saying: “A journey of a thousand miles begins with a single step”. A plaque framed...
By Brendan McAllisterKluwer Mediation Blog and Kluwer Arbitration BlogThis is the second in my short series on using your assets well in a mediation. The first was on the people. This is...
By Bill Marsh
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