International peace mediation has undergone many changes in the past decade. While its fundamental principles have remained the same, the increased digitalization of peace mediation coupled with the practical challenges of peacebuilding during a global pandemic has necessitated the introduction of digital tools and virtual platforms.
These developments have accelerated the use of digital technologies in national consultations and in mediation work, making them important and unavoidable considerations for mediators.
While two years of a global pandemic have undoubtedly demonstrated the inherent benefits of digital technologies, they have also revealed its weaknesses. From the spread of misinformation in fragile contexts to undermining trust and confidentiality during negotiations, the potential pitfalls of digital mediation are numerous.
Therefore, the question remains whether digital platforms and tools will continue to be relied upon by mediators as the world gradually recovers from the pandemic. Do the potential benefits of digital mediation outweigh its drawbacks, and is digital mediation here to stay?
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