1. Think Before Reacting The tendency in a conflict situation is to react immediately. After all, if we do not react we may lose our opportunity. In order to resolve...
By Department of the NavyI have found that a large percentage of the individuals who come to me for mediation or arbitration, have some type of relationship between them, that they wish to continue....
By Kathleen JohnsonMarilyn McKnight discusses how court-connected mediators' first duty is to the court, not the client.
By Marilyn McKnight
