Introduction: The concept of interest-based negotiations isn’t new to ADR professionals, but it’s probably a foreign idea to your clients. Helping clients understand the difference between positions and interests will...
By Diana MercerJoy Rosenthal's Mediation Blog“Why can’t my real mom and my foster mom get along?” Lakeisha asked, looking up at me. “Why can’t we all live together in a house so...
By Joy RosenthalThe National Naval Medical Center (NNMC) in Bethesda, Maryland is the first acute health care institution in the nation to offer a full-time internal neutral for the resolution of health...
By Carole Houk