Your services are overpriced, at free. To that, my fellow alternative dispute resolution professionals, I respond with an emphatic, Um, ouch. After more than 20 years, the largest program of...
By Randy DrewConsumer disputes are stressful, painful and at times ugly for both the buyer and seller. There is a lot of dissatisfaction, perception, possibly misconception and push and resistance. The sides do...
By Michael ToebeJAMS ADR Blog by Chris PooleCorporate counsel—under seemingly never-ending pressure to contain costs— have a wide array of dispute resolution tools available to them, including negotiation, mediation, arbitration and litigation....
By Kim Taylor
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