Conflict Zen Blog by Tammy LenskiHow do you reduce resistance? What are the best ways to handle difficult people? What tactics overcome impasse? How can you get someone to ___?...
By Tammy LenskiFive years ago Linda Babcock and Sara Laschever published Women Don’t Ask, a book that ripped the lid off of one of negotiation’s most intractable problems: the challenges that women...
By Diane J. LevinJoan Kelly discusses her thoughts on the future of mediation. She's generally unsure, but believes the public will seek out more non-adversarial processes to handle conflicts.
By Joan B. Kelly, Ph.D.