When it is just you and your client, strategies such as goal-setting, continual trust-building and constant expectation management help to ease frustrations and increase output.
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"This article originally appeared in Track Two (Vol. 7 No. 2 August 1998) , a quarterly publication of the Centre for Conflict Resolution and the Media Peace Centre (South Africa)."Poorly...
By Peter WoodrowLos Angeles based mediator Steve Mehta, of the famous Mediation Matters Blog and the book 112 Ways to Succeed in Any Negotiation or Mediation, interviewed me while he was visiting...
By Jeff ThompsonThis article examines some basic assumptions about conflict and about our role as mediators in understanding the “right/wrong” paradigm from which most parties approach mediation. What is the purpose of...
By Jill Sarah Moscowitz
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