INTRODUCTION For many, especially those new to the process of settling legal disputes, negotiations across the mediation table are like nothing the parties have ever experienced before. The purpose of...
By Sheldon StarkYesterday I pointed readers to an electrifying series by commercial mediator and arbitrator, Victoria Pynchon, which rips the lid off the ADR profession’s secret and unacknowledged shame: the absence of...
By Diane J. LevinIt’s always a good feeling when science tells us we were right all along. We conflict resolution professionals have always maintained that it matters what words we use to communicate...
By Jane Juliano
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