Originally published on the Kluwer Mediation Blog I was puzzled to get an email from a mediator thanking me for my recent post, which advocated using a unified conceptual framework of...
By John LandeThe Debate I have followed the recent debate on the appropriateness and effectiveness of apology in mediation with great interest. The points and counterpoints of this dialogue perhaps have been...
By Jerome WeissTammy Lenski's Conflict Zen BlogThe Einstellung effect is a type of cognitive trap that prevents us from seeing better solutions to problems we want to solve and conflicts we want...
By Tammy Lenski
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