Avoiding Formation Challenges To Your Arbitration Clause With Consumers

Avoiding Formation Challenges To Your Arbitration Clause With Consumers

In this third installment, we look at what companies should be doing to ensure that they can present proof of their arbitration agreements if ever required to do so in court. Your company may have a perfect arbitration clause, but if a customer claims never to have signed the arbitration agreement or not to have seen the website providing notice of the terms and conditions, you will have to present evidence that the customer is wrong.

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