Most people are exposed to coercion as their first conflict resolution process. What child has not been punished by banishment to her room or bed without dinner? Children quickly learn...
By Douglas NollYesterday I attended the Southern California Mediation Association's 21st Annual Conference. The piece by Professor/Dean Peter Robinson of The Straus Institute of Dispute Resolution at Pepperdine University really caused me...
By Jan Frankel SchauDispute Settlement Counselby Michael Zeytoonian. Emotional due process. What is that, exactly? This notion – emotional due process – jumped out at me when I recently came across it in...
By Michael A. Zeytoonian