AI as mediator: ‘Smart’ replies might help humans communicateWhen an online conversation derails, participants might look to artificial intelligence to help get back on track, Cornell research shows.
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At a much earlier time in my career, I addressed the disciplines of conflict management and change management as if they were distinct topics. Gradually, however, I began to see...By Ralph Kilmann
Originally posted on Slaw, Canada’s online legal magazine. This is the first of a two part series exploring how teams can operate effectively in organizations and environments characterized by complexity...By Kari Boyle