A World Class Mediator Shares 7 Ways to De-escalate Your Office Tension

How many times have we heard the refrain,” But, it is not fair!” or “I just want to be fair about this!” Or “All I want is fairness!”  Or some...

The real question should be, what are you looking to accomplish in your mediation session? Many of the mediators that I meet in my practice have never attended law school....

This article is an adaptation of the notes of a presentation given at the Conference on “Doing Business in the Expanding European Union”, held on September 15, 2004 and organized...