Professional Details

Vickie Williams
Senior MediatorSenior MediatorSenior Mediator

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po box 9505
Hampton , VA 23666-2565
Fax: 260-818-4478


Description of Practice

Protect your investment in people through OPN-Door Communications. Certified Conflict and Dispute Resolution Specialists help you save costs, avoid risk, and learn techniques to maintain positive, respectful relationships.

Professional Background

Executive Director Williams is a trained mediator, facilitator and trainer. For over 16 years, she has performed these services for families as well as private and public organizations such as South Eastern Family Project, Tidewater Community College, Virginia International Terminals, Commonwealth of Virginia, First Baptist Church, Delta Sigma Theta, Jack and Jill, Peninsula Pan Hellenic Council, Stafford County school System, Washington DC school system, Abundant Staffing and Portfolio Recovery. Economically Disadvantaged Women Owned Small Business, Certified SWAM Vendor Duns: 807868257 Cage Code: 74FH4


Highly motivated, detail-oriented individual with over 16 years’ experience in Alternative Dispute Resolution, Relationship Building and Training. Proven ability to identify problems, develop viable solutions and bring about consensus.


Executive Director Williams received her B.S. Degree in Business from Elizabeth City State University and her Master of Public Administration Degree from Old Dominion University. She received training in mediation from the Hampton Roads Mediation Center. Executive Director Williams currently holds 4 certifications with the Virginia Supreme Court. She received training in facilitation from the City of Hampton’s celebrated Unity Commission. She received training in Trauma Informed Care from Substance Abuse and Mental Health Services Administration. She has enhanced her experience in facilitation and mediation by receiving training in Restorative Justice with the acclaimed Virginia Center for Restorative Justice.


Dates    Trainer(s)    Title   
5/16-5/17/14    Judy clarke    Introduction to Restorative Justice
5/9/14    Mitch Brody    Child Support and DCSE
03/13/13    Sharon Elison    taking the war out of our words
3/1/14    mediation best practices    karen asaro


I use a facilitative and evaluative transformation approach


Mediation fees are $120.00 per hour. Conflict Coaching, Ombudsman, Investigative, Training fees are $60.00 per hour to research, develop and facilitate training. $45.00 per person/trainee I accept PayPal, Master card, Visa and American Express, certified checks and money orders. All services require a minimum of 2 hour deposit payable before services are rendered. I offer one hour free consultation over the phone.

Other Information

1.Mediation- When a trained neutral assist parties in crafting a solution to their dispute. Why choose mediation?-Voluntary, Collaborative, Controlled, Confidential, Informed, Balanced, Safe, Neutral, Satisfying 2.Conflict Coaching-When a trained conflict coach utilizes skills and strategies to support peoples’ ability to engage in, manage, or productively resolve conflict Why choose conflict coaching? The coachee can talk about the conflict with a neutral third party, consider options and design an approach to discuss conflict with the opposing party. 3.Training-List of workshops are available upon request and workshops can be developed to meet the needs of the organization. 4. Restorative Justice Facilitation- Provides the offender and the victim a safe environment in which they may interact. Why choose Restorative Justice? As the offender will be presented an opportunity to listen and actually hear how his behavior has impacted the victim; the process will encourage the offender to understand the harm and develop empathy for the victim. Additionally, this process will encourage the offender to be accountable for his action and is used with the intent to deter the offender from reengaging in the same negative behavior. I would like to introduce my newest workshop titled: “Conflict and the Challenging Client.” This workshop is designed to introduce the participants to how unmanaged conflict, disappearing boundaries and ineffective communication affects their ability to effectively serve their clients.

Areas of Practice

  • ADA (10 mediated)
  • Adult Family (200 mediated)
  • Animal
  • Business (50 mediated)
  • Civil (general) (50 mediated)
  • Commercial (50 mediated)
  • Community (50 mediated)
  • Congregational (10 mediated)
  • Construction (5 mediated)
  • Cross Cultural (100 mediated)
  • Divorce (all issues) (100 mediated)
  • Divorce (parenting) (200 mediated)
  • Education (100 mediated)
  • EEOC (25 mediated)
  • Elder (25 mediated)
  • Employment (60 mediated)
  • Entertainment (5 mediated)
  • Estate Planning (5 mediated)
  • Faith Based (5 mediated)
  • Family (500 mediated)
  • Foreclosure (5 mediated)
  • Franchise (5 mediated)
  • General (5 mediated)
  • Government (50 mediated)
  • Health Care (50 mediated)
  • Labor - Management (5 mediated)
  • Landlord - Tenant (100 mediated)
  • LGBTQ (50 mediated)
  • Marital Mediation (50 mediated)
  • Online Mediation (50 mediated)
  • Organizational (50 mediated)
  • Parent-Teen (100 mediated)
  • Partnership (25 mediated)
  • Personal Injury
  • Pet Mediation
  • Police
  • Professional Fees
  • Restorative (Criminal)
  • Restorative (Juvenile)
  • Sexual Harrassment
  • Victim - Offender
  • Workers Comp
  • Workplace

Professional Services

  • Mediator
  • Parenting Coordinator
  • Conflict Coach
  • Arbitrator
  • Custody Evaluator
  • Communication Skills Trainer
  • Fact-Finder
  • Mediator-Arbitrator
  • Mediation Consultant
  • Mediation Trainer
  • Staff Developer
  • Ombud
  • Online Mediator
  • Strategic Planning
  • Collaborative Professional
  • Facilitator
  • Online Arbitrator

References available upon request.

This dispute resolution professional keeps liability insurance.


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      OPN_capabilityopndoor714.25173023.pdf OPN_capabilityopndoor714.25173023.pdf