Professional Details

Patrice Shea
Practitioner MediatorPractitioner Mediator

Next Step Mediation

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Serving Western New York
Buffalo, NY 14224-2437
Fax: 716-219-2592


Description of Practice

I am a certified behavior therapist with attentive listening skills and 20 years of negotiation experience. One reason that therapists make excellent mediators for a family, employee relations, or divorce mediation is the many overlapping skills required from both a therapist and mediator. Having someone who's trained in understanding people makes it a natural choice when searching for a mediator. Next Step Mediation is dedicated to serving as support from one step in your life, to the next.

Professional Background

A strong background in healthcare, employee relations, and family serving as a mediator for each. Certified for Cognitive Behavior Therapy; Certified Behavior Change Specialist; Certified Mediator, Conflict Negotiations, Family, Civil, Employment; Certified Dementia Care Practitioner; Certified Wound Care Specialist; Assisted Living Administrator; Mental Health Advocate;


Healthcare; Family; Separation; Alimony; Child Custody; Employment; Real Estate;


Sociology, Psychology, Excelsior College NY Voohra Physicians Wound Care; NCCDP Dementia Care Practitioner; NAAP Board Certified Activities Director; ACE Behavior Change Speciality; ADHD Behaviors;


My approach is to facilitate meaningful conversations between two or more people about difficult issues. The goal is to help people constructively engage in conflict and make informed and thoughtful decisions. Next Step Mediation is the bridge that supports a transition from one step in life to the next. Supportive, empathetic, and realistic mediation at an affordable cost.


$95.00 hour for the first 4 hours. $75.00 /hr after until resolution. Hardship discounts and payment plans available

Areas of Practice

  • Accidents
  • ADA
  • Adult Family
  • Boundary Disputes
  • Bullying
  • Business
  • Cannabis
  • Civil (general)
  • Community
  • Congregational
  • Contracts
  • Divorce (all issues)
  • Divorce (parenting)
  • Education
  • EEOC
  • Elder
  • Employment
  • Family
  • General
  • Health Care
  • Neighbor to Neighbor
  • Non Profits
  • Nursing Home
  • Online Mediation
  • Organizational
  • Parent-Teen
  • Partnership
  • Professional Fees
  • School/Education
  • Sexual Harrassment
  • Workplace

Professional Services

  • Mediator
  • Communication Skills Trainer
  • Counselor
  • Fact-Finder
  • Mediation Consultant
  • Psychotherapist
  • Staff Developer
  • Conflict Coach
  • Strategic Planning
  • Mediating Lawyer
  • Arbitrator
  • Collaborative Professional
  • Facilitator
  • Online Mediator
  • Online Arbitrator
  • Parenting Coordinator

References available upon request.