Professional Details

Jeanette Bicknell

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60 Alcina Ave.
Toronto, ON M6G2E8

Description of Practice

Bicknell Mediation is a boutique mediation and conflict resolution consulting firm that helps individuals and organizations mitigate disputes and achieve best possible outcomes. We work with lawyers seeking civil mediation to help their clients settle out of court, as well as with organizations of all sizes who wish to better align their teams and effectively deal with conflict, harassment, attrition and disunity in the workplace to drive their organization forward.

We dig deep to understand the underlying causes of conflict, then take you through an affordable, collaborative, two-step process to:

  • Resolve the conflict in the short term
  • Make you and your team better equipped to handle conflict in the long term.
Look to our trusted mediation and consulting services to resolve your disputes faster, mitigate risk and elevate your organization, teams and partnerships to the next level of success.

Professional Background

Jeanette helps her clients create stronger organizations whose members can focus on what matters in an atmosphere of cooperation and mutual respect.

Jeanette has several years’ experience helping businesses, boards, and management teams work together effectively and make good decisions. She has seen first-hand the harm that is caused by conflict and incivility in the workplace, and she is passionate about helping to create workplaces without the distraction of dysfunctional personal conflict. Her goal, when working with teams and boards, is that members work together effectively enough to have constructive disagreements.

Jeanette’s clients most appreciate her calm demeanor in the face of conflict and the way she is able to help them navigate through complex issues and make sound

Jeanette has worked with clients in a range of industries, including manufacturing, the creative sector, and non-profits. She is on the Attorney General of Ontario’s Mandatory Mediation Roster for Toronto, and a member of the Alternative Dispute Resolution Institute of Ontario.

Jeanette has a PhD in philosophy from York University and taught at universities in Canada and the U.S. before becoming a mediator. She also holds Advanced Certificates in Alternative Dispute Resolution and in Family Mediation. She has earned the designation “Chartered Mediator” from the Alternative Dispute Resolution Institute of Canada. This is Canada’s most senior official designation for mediators, with extensive training and experience requirements.


PhD (2000)

Other Information

To find out more about her practice, watch this short video.

Jeanette is married with one child. She plays in a community concert band and is a volunteer circle keeper with Peacebuilders, an organization that works with youth in the criminal justice system. She also maintains a website about her work as an independent scholar.

Areas of Practice

  • Business
  • Employment
  • Labor - Management
  • Organizational
  • Sexual Harrassment
  • Workplace

Professional Services

  • Mediator
  • Communication Skills Trainer
  • Fact-Finder
  • Mediation Consultant
  • Staff Developer
  • Ombud
  • Conflict Coach
  • Facilitator

This dispute resolution professional keeps liability insurance.