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Chance Conflict Consulting
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12432 Palmtag Dr
Saratoga, CA 95070
Description of Practice
My practice is based on the best practices in dispute resolution with a foundation rooted in a master’s degree in dispute resolution, extensive training in specific techniques, and experience on what works.
COACHING: One to one help to improve personal conflict response. --Individuals can gain understanding of their own conflict response and how to improve their conflict management skills.
MEDIATION: Facilitated negotiation where participants make the decisions.
--Families stand to gain enormously by using mediation to resolve conflict rather than the courts. Mediation allows family members to make the decisions for loved ones’ welfare, costs less, and takes less time. Mediation also may cause less harm to the relationship than litigation. I can help with your conservatorship, elder care, parenting plan, financial support, and property distribution.
--Workplace Conflict can be mediated on site instead of a manager wasting their time on workplace conflict that saps productivity. Employees don’t want to tell the manager what they are really feeling for fear of its effect on their position, but they will tell a neutral party who cannot affect their raise or promotion.
__ 6/2020 - Present. Facilitator Days of Dialogue. Facilitated small groups in difficult conversations about controversial topics.
___ 2/2015 – Present Mediator (Volunteer) Santa Clara County Office of Mediation and Ombuds Services
___ 5/2011 – 2018 Church Council Prince of Peace Lutheran Church (President 2yr, Vice President 2yr, Secretary 1yr)
___ 2005- 2006 Patent Agent Kokka and Hsu LLC
___ 2003-2005 Patent Agent Bingham McCutchen, LLC
___ 2002-2003 Patent Examiner US Patent and Trademark Office
___ 1989-2000 Engineer Siemens Controls
DIVORCE, PARENTING PLAN: on-line mediator for parenting plan including schedule, communication, boundaries, child support.
PROBATE, ELDER, CONSERVATORSHIP: Co-Mediate in elder/probate mediations as needed. Facilitate revealing issues concerning care, financial situation, visitation and/or other family issues.
CIVIL HARASSMENT: Mediate in Civil Harassment Day of Court Mediations weekly. Explain process to parties, prepare stipulation and order documents.
VICTIM OFFENDER: Co-Mediate in victim offender mediations. Maintain neutrality while facilitating a dialog between victim and offender. Discuss restitution when appropriate.
SMALL CLAIMS: Mediate in Small Claims Day of Court Mediations 1-2 times weekly for 1 year.
COMMUNITY: Co-Mediate for Santa Clara residents in OMOS as needed. Neighbor-neighbor disputes, noise complaints, parking, trash dog issues and more. Able to establish behavioral agreements.
FACILITATOR: Small group facilitator for Days of Dialogue Racism, Policing, the Pandemic and Beyond program, and for Palo Alto Human Relations Commission community events. Facilitated Congregation and Council meetings for 2 years as President of Church Council.
- MASTERS in MANAGEMENT Penn State University;
- BS in ELECTRICAL ENGINEERING Widener University
|2015||Santa Clara County Office Of Mediation and Ombus Services (OMOS)||40-hour basic training|
|2019, 2018||Santa Clara County OMOS||Probate/Elder Abuse Training 18 hrs|
|2018||Martin Eicher||Facilitation Skills Training 8hrs|
|2018||Santa Clara County Superior Court||Enhancing Cultural Responsiveness 4|
|2018, 2016||Santa Clara County Superior Court||Domestic Violence Update 10|
|2017||Community Boards||Mediation & Organizational Development 2hrs|
|2016||Santa Clara County Superior Court||Dealing with Difficult People 4hrs|
|2018||Katharina W. Dress, M.A.||Forgiveness in Families 8 hrs|
|2015, 2017, 2018, 2019||Santa Clara County OMOS||Civil Harassment Training 14hrs|
|2020||Mediators Beyond Borders International (MBBI)||Reflective Structured Dialogue 12 hrs|
|9/2020||Mediate.com||Mediating Online: Family and Divorce Mediation|
|4/2021||Patricia Porter of Conflict Connections||CINERGY Conflict Management Coaching model 18hrs|
|7/2021||Dianne Willaims||Restorative Circles - 8 hrs|
|9/2021||LA City Attorney's Office||DRP Accelerated Mediation Training - 25 hrs|
Areas of Practice
- Adult Family (20 mediated)
- Bullying (20 mediated)
- Civil (general) (100 mediated)
- Community (20 mediated)
- Cross Cultural
- Divorce (all issues)
- Divorce (parenting) (1 mediated)
- Elder (25 mediated)
- Faith Based
- Family (26 mediated)
- Intellectual Property
- Landlord - Tenant (3 mediated)
- Neighbor to Neighbor (25 mediated)
- Non Profits
- Online Family/Divorce (1 mediated)
- Online Mediation (3 mediated)
- Online Workplace
- Probate (11 mediated)
- Public Policy
- Restorative (Juvenile) (5 mediated)
- School/Education (4 mediated)
- Sexual Harrassment
- Small Claims (20 mediated)
- Special Education
- Victim - Offender (5 mediated)
- Workplace (2 mediated)
- Online Mediator
- Communication Skills Trainer
- Mediation Consultant
- Mediation Trainer
- Conflict Coach