Professional Details

Abdallah F. Ghalayini
Practitioner MediatorPractitioner Mediator

Confluence Mediation LLC

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116 Pleasant Street
Unit 333
Easthampton, MA 01027
USA
14132096162
Fax: 14134800002

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Description of Practice

Abdallah Ghalayini, principal at Confluence Mediation, is a collaborative mediator, focusing on conflict between people and/or organizations in various settings. Businesses, families' conflicts and complex decision making, elder decisions, organizations, divorces, unions and more. Abdallah also offers services in facilitation and mediation coaching. Abdallah has had an extensive training, and years of experience. Abdallah provides a mapping workflow, to lessen the burden of unraveling the conflict, bring out what the topics, interests, values and identifying them from the feelings and positions. -Commercial Mediation -Mediation between Union and Employer -International business and trading conflict mediation - Divorce and Family Mediation -Medation between dealer, agent, distributor and supplier, manufacturer -Franchiser and franchisee mediation -Contract negotiation consultancy -Mediation for property or entity division -Workplace Mediation -Mediation Coaching -Ombuds -Mediation via videoconference -Meetings Facilitation

Professional Background

Working in the international business world for over 30 years, Abdallah has become very skilled in negotiation, mediation, and resolution of conflicts with his clients and his suppliers. By necessity, he managed conflicts between managers and workers. He also became adept at negotiating terms and relationships between companies and their representatives, as well as within companies. Over the course of his career, Abdallah has had at least 400 employees reporting to him, and on many occasions, he acted as an ombudsman, helping to reach agreements between employees during times of conflict. Clients notice Abdallah’s relaxed and open manner during mediation and negotiation. Abdallah listens well and can understand the meanings of his clients’ values. He is very skilled at keeping a balanced viewpoint, while still holding the importance of all his clients’ concerns. Abdallah considers mediation to be facilitative and transformative. He sees his role as managing three dynamics: ?the mediation process itself the interaction between the parties the issues and decisions facing the parties?? Abdallah is an American citizen and a parent of three teenage boys. He has lived in Western Massachusetts for over 20 years, and he has traveled for his work in most of Africa, Europe, and the Middle East. His life experience and his business experience gives him his unique perspective on communication and the exchange of ideas.

Experience

By necessity, he managed conflicts between managers and workers. He also became adept at negotiating terms and relationships between companies and their representatives, as well as within companies. Over the course of his career, Abdallah has had at least 400 employees reporting to him, and on many occasions, he acted as an ombudsman, helping to reach agreements between employees during times of conflict. Part of his experience he has facilitated mergers of businesses, as well as collaborative business relationships between former competitors. He has on many occasions helped resolve conflicts between companies, and organizations. He worked on contracts negotiations as well as employment negotiations for an employee as well as for employer. Abdallah received his formal training from MWI, one of the highest rated mediation agencies in the nation. His training is in accordance with the Massachusetts General Laws ch.233 § 23C. Clients notice Abdallah’s relaxed and open manner during mediation and negotiation. Abdallah listens well and can understand the meanings of his clients’ values. He is very skilled at keeping a balanced viewpoint, while still holding the importance of all his clients’ concerns.

Degrees

Mechanical Engineering - USC Aircraft Engineering - Embry Riddle Aeronautical University Mediation Training with MWI Boston Collaborative Practice Training Re-entry Mediation Training with Community Mediation Maryland

Training

Dates    Trainer(s)    Title   
May 2019    MWI    Trained Mediator. Completed 40 hours of mediation training in accordance with M.G.L. ch.233 § 23C with MWI in Boston, MA
Jan 2020    TMTC    Court Orientation - 4 hrs
May 2020    FACP    Collaborative Law Process Act and Collaborative Practice: Exploring Possibilities for Families Struggling with IPV/D 2 Hrs
May 2020    TMTC    Working with Resistance workshop 2hrs
Oct 2020    Paul Ekman Group    Micro Expressions Training Tool 1.5hours
Oct 2020    Paul Ekman Group    Subtle Expressions Training Tool 1.5hours
Nov 2020    Paul Ekman Group    Micro Expressions Profile 2 hours
Nov 2020    Paul Ekman Group    Micro Expressions Intensive 4 hours
Nov 2020    Crilley Mediation Services - Iowa    14-Hour Basic Collaborative Practice Training 15.5CLE
Feb 2021    Warrior Mediator / Kim Kristensen    Dealing with Difficult people (2 hours) 2CME
Feb 2021    International Ombuds Association    Advocates for Fair Treatment: Ombuds Role on DEI Issues 1.5PDH credits
March 2021    Warrior Mediator / Kim Kristensen    Become a better Listener
May 2021    MassState/Jenny Beaujean    Ombudsman Training
May 2021    Warrior Mediator / Kim Kristensen    Introduction to Conflict Coaching
Oct 2021    Community Mediation Maryland    Re-entry mediation - Inclusive Model

Approach

Abdallah is trained in Facilitative, Transformative, Collaborative, as well as in the Inclusive Model He sees his role as managing three dynamics: - the mediation process itself - the interaction between the parties - the issues, values, feelings, topics and decisions facing the parties

Fees

Rates are at $250 per hour with a minimum of 2 hours block. Nonetheless, Abdallah will work on an income scale with his clients and also volunteers his work when necessary.

Other Information

- Volunteer at the small case courts - Volunteer as an ombudsman at a local Long Term health facility

Areas of Practice

  • Civil (general)
  • Commercial
  • Community
  • Construction
  • Contracts
  • Divorce (all issues)
  • Divorce (parenting)
  • Elder
  • Employment
  • Engineering
  • General
  • Marital Mediation
  • Neighbor to Neighbor
  • Online Mediation
  • Public Policy
  • Real Estate
  • Restorative (Criminal)
  • Restorative (Juvenile)
  • Small Claims
  • Trust Management
  • Workers Comp
  • Workplace

Professional Services

  • Mediator
  • Ombud
  • Conflict Coach
  • Collaborative Professional
  • Facilitator
  • Online Mediator
  • Mediation Consultant

References available upon request.

This dispute resolution professional keeps professional liability insurance.