Health Care Mediation Section


Health Care Mediation Articles


Kenneth Cloke

Bringing Oxytocin into the Room

(6/22/19)Kenneth Cloke

For the most part, we have tended to ignore the deeper reality that conflict experiences are processed and regulated by our nervous system.

John Sturrock

Mediation in a Changing Climate? - From Consensus to Confrontation?

(6/17/19)John Sturrock

It is a privilege to speak here at the Salzburg Global Seminar. I'd like to start with some provocation. Imagine these alternatives to the usual headlines.

Melissa Adkins

Reclaiming Who You Are Post-Divorce

(6/14/19)Melissa Adkins

It took me a long time to accept that the only thing worse than my fear of my own emptiness, was the emptiness of my bottomed-out relationship with my husband of nearly 12 years.

Mediate.com ZZZZZ

APFM, NAFCM, MBB & ACR Sponsor National Mediation Policy Act!

(5/17/19)Mediate.com

The APFM, NAFCM, MBB & ACR have joined Mediate.com's groundbreaking efforts to set America on a better path by sponsoring the "National Mediation Policy Act" (NMPA). The Act declares a national policy favoring voluntary mediation over disputes being litigated, remaining unresolved or resulting in violence.

Arran Heal

Why the NHS Shouldn't Need to Worry About Whistleblowers

(5/10/19)Arran Heal

The end of NDAs should be fundamental to encouraging good working environments across the NHS and the kind of honest, self-aware culture that both staff and patients can rely on.

Save Your Professional Relationships: The Doctor’s Guide to Conflict Resolution

(4/22/19)Jonathan Ford Hughes

Conflict in medicine: It’s about as inevitable as the flu season.

Jill Tanz

Using Neuroscience to Understand Stress and Improve Mediation

(2/22/19)Jill Tanz

This article explores how neuroscience can help mediators understand the physiologic stress response, its impact on individuals involved in conflict, and how to structure mediation to minimize the negative impact of the stress response.

Vicki Shemin

Making Holidays Magical for Kids After Divorce

(12/14/18)Vicki Shemin

When we think holidays, we think magical time of year for children.

Laura Tarcea

Zealous Advocacy Can Kill

(11/12/18)Laura Tarcea

His divorce was going really badly: aggressive lawyers on both sides, court battles and blame-ridden affidavits!

Michelle Brenner

Conflict in the 21st century- a revised look at our biology

(10/26/18)Michelle Brenner, Julie Brams

It does seem, as we move comfortably into the 21st century, that the earth and the inhabitants within are in constant process of adaption.

Michael Heller

Blind Justice: Can Individuals Be Bound to Arbitration Clauses They Can’t Read?

(10/13/18)Michael Heller

The First U.S. Circuit Court of Appeals in Boston recently declined to enforce an arbitration clause in the Container Store’s loyalty program against blind customers.

Michelle Brenner

Mediation – Engaging the Rhythm of Polyvagal Regulation

(10/05/18)Michelle Brenner

What do garden snails, lizards and humans all have in common?

Jan Frankel Schau

The Science of Negotiation

(9/24/18)Jan Frankel Schau

Follow, if you will, the mediation of a sexual harassment claim to learn the basic principles of mediation.

L. Randolph Lowry

Interview with Randy Lowry - Views from the Eye of the Storm

(9/12/18)L. Randolph Lowry

This is the complete interview by Robert Benjamin with Randy Lowry, President of Lipscomb University and founder of the Straus Institute for Dispute Resolution at Pepperdine.

Jeff Thompson

Crisis Counselor Skills: Helping People In Crisis… in 160 Characters or Less

(8/03/18)Jeff Thompson

This article discusses how mediators can apply the communication skills used by Crisis Counselors to help people in crisis.

Peter Adler

The Exceptional Power of Vision

(7/24/18)Peter Adler

There are many keys to reaching possible agreement. The list includes, among others, discovering not incompatible interests, soothing a hurt relationship, or finding a common enemy. Uncovering a transcending vision can accelerate and amplify the coming together of contending parties. Vision helps achieve agreement.

Rae Steinbach

How to Take a Scientific Approach to Improving Employee Productivity

(5/21/18)Rae Steinbach

Although our digital devices have certainly made life more convenient, they’ve also made it more fast-paced.

Peter Adler

The Mann Gulch Fire

(5/14/18)Peter Adler

I follow the choroeographies and patterns of the craft we call conflict management, but every once in a while I help people really step out of the proverbial box they are in and discover (or stumble on) a peculiar new solution that seems to fit perfectly. Those are the golden moments I live for.

Howard Gadlin

Interview with Howard Gadlin - Views from the Eye of the Storm

(4/23/18)Howard Gadlin

This is the complete interview by Robert Benjamin with Howard Gadlin, former Ombudsman and Director of the Center for Cooperative Resolution at the National Institutes of Health since 1999, filmed as part of Mediate.com's 'Views from the Eye of the Storm' Video Series.

Tom Kosakowski

World Health Organization Ombuds Says Dysfunctional Management is Impacting Mission

(2/06/18)Tom Kosakowski

In January 2018, the Ombudsman for the international public health agency told leadership that managers lack the interpersonal skills required for effective team communications, constructive conversations about performance, and conflict resolution.

Shirli Kirschner

Bio-physiology and DR

(10/13/17)Shirli Kirschner

Studies of the human response to conflict have confirmed that at the level of our body the response is the same as the human response to stress.

Tammy Lenski

Difficult Conversations Deplete the Brain’s “Processing Power”

(10/13/17)Tammy Lenski

Working memory is like a mental sticky note, cognitive workspace for holding and processing information relevant to whatever we’re doing or about to do.

Melanie Frizzell

The Role of Emotional Intelligence in HealthCare: Bridging the Gaps of Communication

(9/01/17)Melanie Frizzell

The goal of this article is to provide tools for health care employees and employers to support everyone acting with greater emotional intelligence.

Elizabeth Bader

The Psychology and Neurobiology of Mediation

(8/11/17)Elizabeth Bader

From a psychological perspective, the most important problem in mediation is that people take the conflict personally and the outcome of the mediation as a reflection of who they are. This article deals with the psychology and neurobiology of this phenomenon, and how to deal with it in mediation.

Dan Berstein

How to Talk About Mental Health Without Offending Everyone - TEDx

(8/11/17)Dan Berstein

Mediator Dan Berstein shares his journey to being open with his bipolar disorder, and how conflict resolution skills can help us overcome barriers to having conversations about mental health. In this profound story, learn how to get past the assumptions, paternalism, and stigma to make room for the other person's story and connect.

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