
Abdallah F. Ghalayini

Confluence Mediation LLC
Click here to email

Click for Full Website
116 Pleasant Street
Unit 333
Easthampton, MA 01027
USA
14132096162
Fax: 14134800002
MEMBER OF:





Description of Practice
Abdallah Ghalayini, principal at Confluence Mediation, is a collaborative mediator, focusing on conflict between people and/or organizations in various settings. Businesses, families' conflicts and complex decision making, elder decisions, organizations, divorces, unions and more. Abdallah also offers services in facilitation and mediation coaching. Abdallah has had an extensive training, and years of experience.
Abdallah provides a mapping workflow, to lessen the burden of unraveling the conflict, bring out what the topics, interests, values and identifying them from the feelings and positions.
-Commercial Mediation
-Mediation between Union and Employer
-International business and trading conflict mediation
- Divorce and Family Mediation
-Medation between dealer, agent, distributor and supplier, manufacturer
-Franchiser and franchisee mediation
-Contract negotiation consultancy
-Mediation for property or entity division
-Workplace Mediation
-Mediation Coaching
-Ombuds
-Mediation via videoconference
-Meetings Facilitation
Professional Background
Working in the international business world for over 30 years, Abdallah has become very skilled in negotiation, mediation, and resolution of conflicts with his clients and his suppliers. By necessity, he managed conflicts between managers and workers. He also became adept at negotiating terms and relationships between companies and their representatives, as well as within companies. Over the course of his career, Abdallah has had at least 400 employees reporting to him, and on many occasions, he acted as an ombudsman, helping to reach agreements between employees during times of conflict.
Clients notice Abdallah’s relaxed and open manner during mediation and negotiation. Abdallah listens well and can understand the meanings of his clients’ values. He is very skilled at keeping a balanced viewpoint, while still holding the importance of all his clients’ concerns.
Abdallah considers mediation to be facilitative and transformative.
He sees his role as managing three dynamics:
?the mediation process itself
the interaction between the parties
the issues and decisions facing the parties??
Abdallah is an American citizen and a parent of three teenage boys. He has lived in Western Massachusetts for over 20 years, and he has traveled for his work in most of Africa, Europe, and the Middle East. His life experience and his business experience gives him his unique perspective on communication and the exchange of ideas.
Experience
By necessity, he managed conflicts between managers and workers. He also became adept at negotiating terms and relationships between companies and their representatives, as well as within companies. Over the course of his career, Abdallah has had at least 400 employees reporting to him, and on many occasions, he acted as an ombudsman, helping to reach agreements between employees during times of conflict.
Part of his experience he has facilitated mergers of businesses, as well as collaborative business relationships between former competitors.
He has on many occasions helped resolve conflicts between companies, and organizations.
He worked on contracts negotiations as well as employment negotiations for an employee as well as for employer.
Abdallah received his formal training from MWI, one of the highest rated mediation agencies in the nation. His training is in accordance with the Massachusetts General Laws ch.233 § 23C.
Clients notice Abdallah’s relaxed and open manner during mediation and negotiation. Abdallah listens well and can understand the meanings of his clients’ values. He is very skilled at keeping a balanced viewpoint, while still holding the importance of all his clients’ concerns.
Degrees
Mechanical Engineering - USC
Aircraft Engineering - Embry Riddle Aeronautical University
Mediation Training with MWI Boston
Collaborative Practice Training
Re-entry Mediation Training with Community Mediation Maryland
Training
Dates | Trainer(s) | Title |
May 2019 | MWI | Trained Mediator. Completed 40 hours of mediation training in accordance with M.G.L. ch.233 § 23C with MWI in Boston, MA |
Jan 2020 | TMTC | Court Orientation - 4 hrs |
May 2020 | FACP | Collaborative Law Process Act and Collaborative Practice: Exploring Possibilities for Families Struggling with IPV/D 2 Hrs |
May 2020 | TMTC | Working with Resistance workshop 2hrs |
Oct 2020 | Paul Ekman Group | Micro Expressions Training Tool 1.5hours |
Oct 2020 | Paul Ekman Group | Subtle Expressions Training Tool 1.5hours |
Nov 2020 | Paul Ekman Group | Micro Expressions Profile 2 hours |
Nov 2020 | Paul Ekman Group | Micro Expressions Intensive 4 hours |
Nov 2020 | Crilley Mediation Services - Iowa | 14-Hour Basic Collaborative Practice Training 15.5CLE |
Feb 2021 | Warrior Mediator / Kim Kristensen | Dealing with Difficult people (2 hours) 2CME |
Feb 2021 | International Ombuds Association | Advocates for Fair Treatment: Ombuds Role on DEI Issues 1.5PDH credits |
March 2021 | Warrior Mediator / Kim Kristensen | Become a better Listener |
May 2021 | MassState/Jenny Beaujean | Ombudsman Training |
May 2021 | Warrior Mediator / Kim Kristensen | Introduction to Conflict Coaching |
Oct 2021 | Community Mediation Maryland | Re-entry mediation - Inclusive Model |
Approach
Abdallah is trained in Facilitative, Transformative, Collaborative, as well as in the Inclusive Model
He sees his role as managing three dynamics:
- the mediation process itself
- the interaction between the parties
- the issues, values, feelings, topics and decisions facing the parties
Fees
Rates are at $250 per hour with a minimum of 2 hours block.
Nonetheless, Abdallah will work on an income scale with his clients and also volunteers his work when necessary.
Other Information
- Volunteer at the small case courts
- Volunteer as an ombudsman at a local Long Term health facility
Areas of Practice
- Civil (general)
- Commercial
- Community
- Construction
- Contracts
- Divorce (all issues)
- Divorce (parenting)
- Elder
- Employment
- Engineering
- General
- Marital Mediation
- Neighbor to Neighbor
- Online Mediation
- Public Policy
- Real Estate
- Restorative (Criminal)
- Restorative (Juvenile)
- Small Claims
- Trust Management
- Workers Comp
- Workplace
Professional Services
- Mediator
- Ombud
- Conflict Coach
- Collaborative Professional
- Facilitator
- Online Mediator
- Mediation Consultant