Professional Details

Susan M. Daub
Associate Mediator

Click here to email
Click for Full Website
PO Box 46104
Eden Prairie, MN 55344

Description of Practice

Susan uses a transformative approach to conflict intervention, which places the principles of empowerment and recognition at the core of helping people in conflict change how they interact with each other. With a background and education in coaching and counseling her ultimate goal is sustainable relationship improvement through the process of mediation and facilitation. She believes holding on to anger and resentments can have a profound impact on mental health and overall life functioning. Letting go of these releases the anxiety that often stems from unresolved issues. “Holding on to anger is like grasping a hot coal with the intent of throwing it at someone else; you are the one that gets burned.” — Buddha

Professional Background

MN Rule 114 Qualified Neutral: Family and Civil Small Business Owner: 25 years Related work experience: Project Manager, Facilitator, Transition Consultant, Event Management and Coordination, Recovery Coach


MN Rule 114 Qualified Neutral: Family and Civil (since 2011)
5 years of experience: Family, Civil Disputes Online Mediation and Facilitation


BS Individual Studies with emphasis on Addiction Studies
MPS Integrated Behavioral Health - In progress


Dates    Trainer(s)    Title   
April 2012    Janeen Massaros    Civil Mediation 30 hrs
December 2013    Janeen Massaros    Family Mediation Bridge 32 hrs
June 2016    Mitchell Hamline Lela Love    Constructive Collaboration 12 hrs


I use a therapeutic and collaborative approach to my mediation and facilitation practice. By incorporating my broad experience and education in behavioral health, business, and project management I focus on both the immediate needs, whether that is best resolved through dispute resolution, facilitation or coaching, as well as enhancing future communication for the individuals and groups I work with.


Sliding scale fees available
Complimentary consultations

Other Information

  • NAADAC Recovery to Practice Certificate
  • Trained in Motivational Interviewing (MI), Cognitive Behavioral Therapy (CBT) and Mindfulness
  • Additional Training and Experience: Senior Living Trends and Comprehensive Care, Depression and Anxiety Disorders, Schizophrenia, Co-occurring Mental Health and Substance Use Disorders, ADHD, Eating Disorders, Hoarding and Chronic Disorganization
  • Professional Associations: American Psychological Association (APA), LeadingAge, Minnesota Gerontological Society (MGS), National Association for Alcoholism and Drug Abuse Counselors (NAADAC), Conflict Resolution Minnesota

Areas of Practice

  • Adult Family (4 mediated)
  • Business (1 mediated)
  • Civil (general) (2 mediated)
  • Community
  • Divorce (all issues) (2 mediated)
  • Divorce (parenting)
  • Elder (6 mediated)
  • Marital Mediation (2 mediated)
  • Nursing Home
  • Workplace (2 mediated)

Professional Services

  • Mediator
  • Communication Skills Trainer
  • Mediation Consultant
  • Staff Developer
  • Collaborative Professional
  • Facilitator
  • Online Mediator
  • Parenting Coordinator
  • Conflict Coach
  • Strategic Planning

References available upon request.

This dispute resolution professional keeps professional liability insurance.