Professional Details

Susan Sher
Practitioner MediatorPractitioner Mediator

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Mailing Address
705 N. State Street, #227
Ukiah, CA
(707) 463-1196
Fax: (707) 462-6258

Description of Practice

I was a practicing attorney for 28 years and have been mediating full-time for 7 years so I have had ample opportunity to observe conflict. Most conflict arises from our inability or unwillingness to listen to one another; we dig into unproductive positions that simply prolong disagreement. Through empathy and humour, I help parties overcome those hurdles.

As a mediator, I work with individuals and businesses to find creative, effective resolution to all types of disputes regarding relationships -- those in the workplace, family, neighborhood or business. I take great satisfaction in guiding parties towards resolution by allowing them to stay in charge of the mediation process and find their own options for creative problem solving. I am patient, insightful and a skilled communicator sensitive to cultural and socio-economic differences.

I am available to mediate with parties in-person or online using Zoom Video Conferencing, depending on which method meets all of our needs. We can accomplish as much online as we would face to face and I appreciate that the video option is available during these unusual times. My office serves, Mendocino, Sonoma, Lake Counties and the Bay Area if we meet in-person; if we meet virtually, there are no geographic boundaries.

Professional Background

25 years as an attorney litigator and representative of parties in mediation, primarily plaintiffs in employment matters


  • Volunteer mediator for Mendocino County Superior Court, Small Claims Division, Ukiah, CA;
  • Volunteer mediator for Recourse Mediation Services, Santa Rosa, CA;
  • Volunteer mediator for Office of Citizen Complaints, San Francisco, CA;
  • Represented dozens of parties in mediation as an advocate for employees for over 25 years


JD, Antioch School of Law
BA, American Literature, George Washington University


Dates    Trainer(s)    Title   
June 2015    Ron Kelly, UC Berkeley Extension    Mediation and Conflict Resolution, 40 hours
September 2015    Recourse Mediation Services    Basic Mediator Training, 16 hours
March 2016    Northern California Mediation Center    Divorce Mediation, 16 hours
April 2016    Mosten Mediation    Developing a Profitable and Satisfying Mediation Practice, 6 hours
June 2017    Strauss Institute for Dispute Resolution, Pepperdine University    Practical Mindfulness in Mediation
August 2020    Online Divorce Mediation, 30 hours


We live in times when sadly, often the loudest and most abrasive voices strive to overpower those of calmness and reason. I believe people genuinely wish to make peace with one another but in times of stress and conflict, are often at a loss as to how to make that happen. I am passionate about helping parties resolve conflicts amicably and creatively rather than through expensive and stressful litigation.

Mediation allows parties to achieve resolution by staying in charge of the mediation process and finding their own options for creative and mutually satisfying problem solving. I may, in separate sessions, point out weaknesses and strengths of parties' positions in order to facilitate resolution. As part of the mediation process, I also strive to empower parties to transform the quality of their relationships.


30 minute free consultation to discuss your situation and my services; $200 per hour for mediation and preparation time or

$500 for three hour morning or afternoon sessions or $1,000 for one-day six hour sessions (excluding prep time)

Areas of Practice

  • ADA
  • Adult Family
  • Cannabis
  • Civil (general)
  • Community
  • Cross Cultural
  • Divorce (all issues)
  • Divorce (parenting)
  • Employment
  • Family
  • Labor - Management
  • Parent-Teen
  • Sexual Harrassment
  • Workplace

Professional Services

  • Mediator
  • Counselor
  • Representational Lawyer
  • Ombud
  • Strategic Planning
  • Mediating Lawyer

References available upon request.