Professional Details

Laura C. Smythe
Senior MediatorSenior MediatorSenior Mediator

Communication Connections, LLC

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62 South Meadows Drive
Appleton, WI 54915


Description of Practice

I am an Organizational Culture Diagnostician. For over 17 years I have served clients in the midwest and nationally by acting as a mediator, facilitator, coach, leadership consultant and organizational culture consultant. Every organization has a culture. An organization's culture reflects the value placed on employees, clear communication, honesty, trust and respect and it speaks volumes to potential customers/constituents/clients and students who differentiate service providers today by their integrity and community commitment. I have mediated thousands of disputes involving: organizations and those they serve, family members, organizational employers and employees, church members, municipalities, health care facilities, etc. I am also frequently called in to assess an organization's culture to determine what about the culture is creating difficult relationships or strained communication. I work with leaders to create transparent and mutual lines of communication and clear and universally-applicable conflict management strategies. I train professionals from a wide variety of fields about how to facilitate difficult conversations and I train leaders in ethical communication and ethical leadership.

Professional Background

I have 17 years of experience as a mediator and facilitator and 16 years of experience training professionals in the areas of: Ethical Communication, Ethical Leadership, Managing Workplace Conflict, Mediation, Managing Organizational Culture, Preventing Workplace Bullying, and Building Employee Capacity. I am an attorney and also a professor. As an attorney my primary areas of practice were: mediation, estate planning, probate and corporate law. As an educator I have taught students from K-12 and undergraduate, and graduate students. I created my own K-12 curriculum on "Ethics and Conflict Resolution." And for four years I served as an Executive Director of a Community Mediation Center.


*17 years of experience mediating thousands of cases with a 95% resolution rate. I have mediated a wide variety of subject matters.
*17 years practicing law.
*12 years of teaching mediation, conflict resolution and conflict management to students in Kindergarten through Ph.D. candidates.
*12 years of training professionals in mediation, facilitating difficult conversations, change management, leadership, communication and organizational culture.
*4 years as Executive Director of a community mediation center.


* B.A. History, College of Wooster
* M.A. Political Science, University of WI - Madison
* M.A. Latin American and Iberian Studies, University of WI - Madison
* J.D. University of Wisconsin Law School


I believe conflict is almost always an opportunity for building capacity of an individual, an organization or municipality. Conflict indicates that something isn't working well for somebody involved in the conflict and the investigation of what isn't working well can, with the guidance and support of a conflict resolution professional, provide opportunities for learning, improved practice and growth. Every situation is unique and therefore I respond to each set of circumstances with flexibility and an open mind.


Fee depends on service, and the preparation and travel required. Please contact me directly:
-> through my website at
-> or via email at
-> or by phone at 920.851.0005

Areas of Practice

  • Adult Family (21 mediated)
  • Automotive (10 mediated)
  • Business (86 mediated)
  • Commercial (41 mediated)
  • Community (17 mediated)
  • Congregational (4 mediated)
  • Contracts (38 mediated)
  • Cross Cultural
  • Divorce (all issues) (850 mediated)
  • Divorce (parenting) (125 mediated)
  • Elder (65 mediated)
  • Estate Planning (240 mediated)
  • Faith Based (18 mediated)
  • Family (48 mediated)
  • Government (14 mediated)
  • Landlord - Tenant (473 mediated)
  • Organizational (332 mediated)
  • Parent-Teen (24 mediated)
  • Probate (12 mediated)
  • Professional Fees (16 mediated)
  • Restorative (Juvenile) (12 mediated)
  • Securities (1 mediated)
  • Workplace (216 mediated)

Professional Services

  • Mediator
  • Facilitator
  • Mediating Lawyer
  • Communication Skills Trainer
  • Systems Designer
  • Fact-Finder
  • Mediation Consultant
  • Mediation Trainer
  • Conflict Coach

References available upon request.