Contact Dr. Raymond Ferrier

Dr. Raymond Ferrier specializes in conflict management and interpersonal communication. His mediation practice is focused on healthcare, elder care and workplace conflict resolution. He has extensive experience in a wide array of business and healthcare environments, both as a clinician and business consultant. Dr. Ferrier holds graduate degrees in Sociology and Physical Therapy and has lived and worked in multiple countries and continents. His background has made him mindful of cultural differences and ways to bridge those. His 20 year experience with geriatric care has deepened his appreciation for the challenges that families face when negotiating healthcare decisions and living arrangements with and for elderly relatives. He has worked extensively in the area of workplace- injury and ergonomics, treating injured workers, conducting return- to- work- assessments, and designing safer work environments and practices. He serves as a coach and trainer to clients in the areas of interpersonal communication and conflict management. Mediation philosophy: while Dr. Ferrier has extensive knowledge and experience in his fields of practice, mediation ultimately is not just about the facts. The task of the mediator is to understand the psycho-social context in which the lived experience of the participants in the mediation takes place, in order to guide the process towards a situation of agreement that fulfills the needs of the parties to the largest extent possible.