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Brings conflict management to the providers and users of technology systems. Combines decades of experience in the acquisition and implementation of technology systems with the techniques and tools of current conflict resolution and management to deliver the exact resources to the task, where they're needed. Focus is on conflict consulting including mediation, facilitation, and negotiation as well as conflict auditing.

As a mediator provides in-court mediations for small claim, unlawful detainer, and civil harassment as well as community issues.

Innovative applications of technology systems to real life problems including early use of geographic based data in social research, administrative data in medical research, computer adaptive testing in justice education, departmental computer networks in higher education, and current technology in justice and court organizations.

Development of a state of the art international ADR center, the Bahrain Chamber for Dispute Resolution - AAA.
Small Claims mediation - Center for Conflict Resolution
Unlawful Detainer mediation - California Association of Professional Mediators
Civil Harassment mediation - California Association of Professional Mediators
Community mediation - Center for Civic Mediation, LACBA
Mediation panel member - U.S. Bankruptcy Court, Central California

Undergraduate study in Psychology
Graduate study in Psychology and Statistics

Disputes are information events that indicate where the interests of parties collide. It is in understanding the differences in those interests that we can begin to understand the important concerns and values. It is by developing options that respect the interests of the parties and find common grounds that we find solutions. Once we have those solutions, we have the potential of enhancing any relationship between the parties. Focus must be on the information the dispute reveals, paying attention to that information informs the development of viable options.