Professional Details

John Ford
Senior MediatorSenior MediatorSenior Mediator

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7405 Sunkist Drive
Oakland, CA 94605
(510) 632-6192

Description of Practice

This Mediator is Certified
John is an experienced workplace mediator and trainer.

John studied law at the University of Cape Town before moving to Namibia where he practiced from 1988 to 1995.

After moving to the California in 1996, John set about getting trained as a mediator. Since then John has successfully mediated hundreds’ of disputes in the workplace. He has also worked with numerous teams that are held back by the inability to deal with conflict. He has mediated for the Equal Employment Opportunity Commission and currently specializes in the mediation of internal workplace disputes.

John has provided training to thousands of employees in the workplace, at all levels, across a wide range of industries. His workshops have focused on mediation, negotiation, facilitation, conflict resolution, emotional intelligence, and customer service. He is the current trainer of the two day Mastering Workplace Mediation seminar to members of the Northern California HR Association. It is this training that inspired him to write his book, Peace at Work: The HR Managers Guide To Workplace Mediation.

John teaches negotiation at UC Berkeley School of Law ,mediation to graduate business and psychology students at Golden Gate University and organizational collaboration online through Creighton University.

Mr. Ford is a past president of the Association For Dispute Resolution of Northern California (ADRNC). He was the managing editor of from 2000 to 2011. Currently, he is a member of the Association for Conflict Resolution and the ADRNC.

Professional Background

I trained and practiced as an employment and labor attorney before being certified as a professional mediator.


I have successfully mediated workplace disputes for a variety of employers, and employment disputes (race, national origin, disability, age,sex, harassment, religion, pregnancy) for the Equal Employment Opportunity Commission, the United States Postal Service, and the Contra Costa Superior Court.


I create an atmosphere that is conducive to resolution. I provide the support necessary for disputants to make informed decisions about their conflict.


My fees are negotiable and range from $200-$300 per hour, depending on the number of disputants, the complexity of the case, and whether it has entered the court system.

Other Information

Conflict is inevitable in the workplace. Most of it is resolved by the parties themselves. Sometimes things get out of control. When this happens it makes sense to consider using the professional services of a trained mediator. If I am not the right mediator for your case, I can help you find the right mediator.

Areas of Practice

  • ADA
  • Cross Cultural
  • EEOC
  • Employment
  • Family
  • Labor - Management
  • Online Mediation
  • Workplace

Professional Services

  • Mediator
  • Communication Skills Trainer
  • Systems Designer
  • Fact-Finder
  • Mediation Trainer
  • Staff Developer
  • Facilitator
  • Online Mediator


Ron Kelly John Helie Administrator of ADR Services, Alameda County Eileen Barker Barker and Associates

This dispute resolution professional keeps professional liability insurance.