Terry is the founder of Crew Conflict Resolution. Crew Conflict Resolution was established with a focus on providing clients with conflict management and workplace strategies that work. This business focused vision comes as a result of Terry’s years of experience as a successful mediator and hands-on executive leader. Terry has been active as a mediator of workplace conflict for more than three decades. In her capacity as a trained mediator and master trainer, she has guided hundreds of people in resolving their differences in the workplace, creating collaborative and productive environments, and preserving the employer’s bottom line. Terry’s success in resolving conflict flows from a deep understanding of the complexity and dynamics of workplace relationships and their impact on the organization as a whole.
Terry’s background as a small business owner (founding partner of impactHR, LLC) and as a senior executive in the Fortune 50 arena, allows her a good understanding of the issues that face today’s workplace. She has held numerous executive level corporate and regional positions with top companies including the Target Corporation, Woodward & Lothrop/John Wanamaker, Mervyns and the May Company. She has held positions as Divisional Vice President, Regional Human Resources Manager, Store Director and Senior Buyer.
Terry is the senior faculty consultant for the Mediation Training Institute at Eckerd College. Terry also serves as a senior master trainer for the Mediation Training Institute and for the Conflict Dynamics Profile (ConflictDynamics.org) at Eckerd College. She teaches the SHRM Certification Prep Course which prepares HR professionals to become SHRM certified.