Practitioner Mediator

Practitioner MediatorThis mediator has at least 100 hours of mediation training, has mediated at least 50 cases for at least 200 hours, agrees to take part in at least 12 hours per year of continuing mediation education, and subscribes to's required standards of mediation practice..Premium Member

Susan Boardman, Ph.D.

Many people face issues in their marriage that prove difficult to resolve without outside assistance. Marital Mediation is a series of guided negotiations in which couples craft practical solutions to the issues troubling their relationship with the assistance of a neutral third party.Couples create explicit guidelines, on which they both agree, to resolve areas of conflict, and taught communication skills that help support the guidelines thereby improving their ability to negotiate constructively in the future. Marital Mediation can help reduce marital conflict by breaking destructive cycles of behavior, protect children from the stress of witnessing marital discord, prevent separations that might not have been necessary, and teach conflict resolution and communication skills that can avoid the recurrence of problems in the future.

Susan received her Ph.D. in psychology from Columbia University. As a mediator, she specializes in Marital Mediation and how group dynamics, personality, and gender differences affect family communication and conflict resolution. Formerly an Instructor at the International Center for Cooperation and Conflict Resolution, and Adjunct Associate Professor of Psychology and Education at Teachers College, Columbia University, she also works in a private practice specializing in marital mediation. Susan is co-editor of the Journal of Social Issues volume “Constructive Conflict Management: An Answer to Critical Social Problems?”, and co-author of “Paths to Success.” Another publication, “Personality and Conflict” appeared in the 3rd edition of The Handbook of Conflict Resolution: Theory and Practice. One of her published articles, “Marital Mediation: A Psychological Perspective” appeared in the Fall, 2013 issue of Conflict Resolution Quarterly. She was a member of the Board of the Connecticut Council for Divorce Mediation and Collaborative Practice for five years, and has been teaching,training, and conducting research in conflict resolution, mediation, negotiation,and communication for over seventeen years.

ADR Experience

Susan has been a family mediator for seventeen years, conducting hundreds of mediations. She currently specializes in Marital Mediation, using mediation techniques to keep couples together, but worked as a divorce mediator for six years, and has also helped couples with separation and parenting issues.


Marital Mediation offers the professional alternative to both marital therapy (that may require extensive time to develop therapeutic insights) and to the religious orientation of pastoral counseling; it is designed to develop concrete solutions in a defined period of time. Using techniques developed over decades in the field of dispute resolution, a mediator experienced in psychology and communication helps couples resolve family conflicts that could lead to separation if left unattended.


Ph.D. in Social Psychology, Columbia University, NY,NY, January 1986
M.Phil., Columbia University, NY, NY, May 1983
M.A., Teachers College, Columbia University, NY, NY, May 1981
B.S., St. Lawrence University, Canton, NY, May 1978

Areas Of Practice

  • Adult Family
  • Divorce (parenting)
  • Marital Mediation
  • Online Mediation

Additional Services

  • Communication Skills Trainer

Fees and Provisos

I currently charge $150 per hour, but do not charge clients for time spent out of session (phone calls, e-mails, etc.)

Professional Associations

  • APFM - Academy of Professional Family Mediators
  • ACR - Assoc. for Conflict Resolution

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