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Senior Mediator

Senior MediatorThis mediator has at least 100 hours of mediation training, 500 hours of mediation experience, agrees to take part in at least 12 hours per year of continuing mediation education, and subscribes to's required standards of mediation practice.Premium MemberCertified Mediator

Nancy Highness

Mediation Focus Areas: Business, Workplace, Employment. Fact finding EEO investigations. Facilitation Services, FINRA Arbitrator.

Certified to administer the Myers Briggs Type Indicator (MBTI) and Conflict Dynamic Profile (CDP).

MA: Early Childhood Education, Arizona State University
MBA: Seattle University
Basic and Advanced Negotiation Training: Program on Negotiation, Harvard Law School(June 1993 and June 1994)
Mediation Training: Harvard Law School(April 1994)
Mediation Training: DRC of Snohomish and Island Counties (Sept. 1993)
Collaborative Negotiations and Cooperative Problem Solving: CRRI (24 hours, March 1996)
DR in Employment Cases, Advanced Practice Institute (20 hours, December 1998)
Advanced Mediaton Training: National Association of Security Dealers Regulation
FINRA Approved Mediator
Washington Mediation Association Certified Mediator
FINRA Approved Arbitrator

ADR Experience

65+ family dissolution/parenting plan mediation
300+ Business/Commercial Mediation
100+ Employment/Workplace Related Mediaiton
65+ Family dissolutions/parenting plan mediations (no longer practicing in the family mediation area)
8 hours EEO update Continuing Education required yearly.


Primarily facilitative. I believe it is the parties dispute and to begin to assert my own values, opinions, or beliefs is to turn the mediation into a settlement conference where their personal or emotional issues are diminished or ignored completely in favor of a settlement that I orchestrate.


BA, MA: Education, Arizona State University
MBA: Seattle University

Areas Of Practice

  • ADA
  • Business
  • Civil (general)
  • Community
  • Contracts
  • Education
  • EEOC
  • Employment
  • Foreclosure
  • General
  • Health Care
  • Labor - Management
  • Landlord - Tenant
  • Online Mediation
  • Organizational
  • Partnership
  • Postal Service
  • Securities
  • Workplace

Additional Services

  • Facilitator
  • Fact-Finder
  • Mediation Consultant
  • Mediation Trainer
  • Systems Designer

Fees and Provisos

I bill on an hourly, half-day or full-day basis. Fees generally split by the parties. Administrative fees are billed when appropriate. This is always discussed up front. The final invoice is always based on time, so if a client has booked a full day mediation and we finish in 6 hours 45 minutes, that is the time the client will be billed for, not 8 hours.

Liability Insurance

  • Yes

Professional Associations

  • ABA DR - ABA Section of DR
  • ACR - Assoc. for Conflict Resolution
  • FINRA - Financial Industry Regulatory Auth.