Ms. Villanueva holds a master’s degree in negotiation and conflict resolution and received training at Pepperdine University’s Straus Institute for Dispute Resolution, “Mediating the Litigated Case.” Ms. Villanueva has mediated hundreds of litigated cases and is on the Court Mediation Panel of Alameda Superior Court.
Clients have praised Ms. Villanueva for settling disputes in an empathic, creative and tenacious matter, and for her skills needed to guide parties toward settlement no matter how complex or emotional the dispute. Clients appreciate her patience and ability to help parties overcome impasse. Ms. Villanueva is known for following up with cases that do not initially settle through the final resolution of the case and remains invested in the matter until the parties resolve their dispute or until they have exhausted all avenues to a resolution.
Mae Villanueva specializes in working with wage and hour claims within the residential care home (RCF) and restaurant industries. She has mediated over a hundred litigated cases as a court appointed mediator at the Superior Court of California, County of Alameda.
Her experience with mediation in resolving conflict convinced her of the effectiveness of the process. She holds a master’s degree in negotiations, conflict resolution. She also has certificate in Mediating the Litigated Case from Pepperdine University’s Straus Institute for Dispute Resolution.
Mae sits on the mediator panel and is a court appointed mediator at Alameda Superior Court.
Mediated Cases:
Example – Four caregivers of a nursing home facility claimed they were owed unpaid overtime wages. The case resulted in a settlement pre-litigation.
Example – Owner of apartment complex claimed that the contract worker he hired breached the construction contract when the contractor failed to complete the project on time.
Example – Homeowner claimed that the Homeowner’s Association hired a contractor to do work on the homeowner’s condominium and did not complete the job in a good and workmanlike manner.
Example – Tenant claimed that the landlord failed to return the tenant’s security deposit. The landlord filed a cross-complaint for property damages caused by the tenant.
Example – Neighbors in conflict for several years over various issues filed restraining orders against each other.
Ms. Villanueva’s primary goal is to help parties resolve disputes by facilitating productive communication. She provides a confidential and safe space wherein both individuals and counsel can feel confident in negotiating a mutually acceptable settlement. Ms. Villanueva uses advanced negotiation and mediation tools and uses a combination of mediation modes depending on the parties’ needs. She believes that effective and empathic listening is one of the most effective tools in resolving almost any type of dispute.
$400 per hour. Minimum of 4 hours.
