Senior Mediator

Senior MediatorThis mediator has at least 100 hours of mediation training, 500 hours of mediation experience, agrees to take part in at least 12 hours per year of continuing mediation education, and subscribes to's required standards of mediation practice.Featured Member

Lou Chang

Mediator, Arbitrator, Conciliator, Facilitator, provider of neutral fact-finding, discovery master, hearing officer, successor trustee, tie-breaking Director, partnering facilitator and similar services. Mediator since 1984. Arbitrator since 1978. Recognized by peers as one of the “best lawyers” in the field of Arbitration and Mediation(2005-2016). Designated “Lawyer of the Year” in 2016 for arbitration and in 2013 for alternative dispute resolution. Recipient of the “Attorney as Problem Solver” award. Broad range of business, banking, commercial, construction, contract, condominium, insurance, probate, labor, employment, real property, franchise, intellectual property, leasing, personal injury, property damage, professional malpractice and civil matters.
Adjunct Faculty: University of Hawaii, Manoa (Law School, School of Architecture, Peace and Conflict Education, Matsunaga Institute for Peace, Program on Conflict Resolution). Negotiation, Advanced Facilitation and Mediation, Mediation Skills, Mediation and Advocacy, Conflict Management for Managers, Architects & Engineers, Mediation Theory & Practice, Facilitation in Planning.

Member of the National Academy of Arbitrators. Panel mediator &/or arbitrator with Dispute Prevention & Resolution, Inc., American Arbitration Association (Labor, Mediation, Construction, Commercial and Large Complex Case Panels), Federal Mediation & Conciliation Service, Hawaii Labor Relations Board, various state and federal court Mediation Panels and other local, national organizations.

Faculty trainer of Arbitrators and/or mediators for the American Arbitration Association, Center for Alternative Dispute Resolution, The Accord Group, Federal Mediation and Conciliation Service, Mediation Center of the Pacific, Australian Commercial Disputes Centre, Hong Kong International Arbitration Centre, Subordinate Court-Singapore, Kuala Lumpur Regional Centre for Arbitration, Supreme Court of the Republic of Palau and others.

Chair of the National Academy of Arbitrators, sub-committee on advocates continuing education, 2015-2017.

ADR Experience

Since 1984, mediated a broad range of business, banking, commercial, construction, contract, condominium, insurance, probate, labor (grievance and contract interpretation mediation and med/arb processes), employment, real property, franchise, intellectual property, leasing, personal injury, property damage, professional malpractice and civil matters. Designated provider of evaluative condominium mediation program.


Every dispute or conflict is a unique interplay of people, personalities, perspectives & relationships. The unique facts and issues, procedural context, legal principles, needs, values and cultures are integral considerations in the search for workable, reasonable, efficient and creative solutions. I strive to design, customize and adapt a mediation process to fit the personalities, circumstances and needs of the parties. In many cases, a facilitative, creative, option generating, problem solving approach works to encourage solutions and resolutions selected and determined by the parties. Where continuing relationship considerations are strong and parties are able to communicate well, then strategies from the transformative school of mediation may be useful. Where the parties have selected me in part because of my particular experience,expertise and background and they want my personal assessment or evaluation of the matter, I am willing and able to provide such evaluation, provided I have sufficient understanding of the pertinent specific facts, circumstances, issues & principles involved.


Juris Doctor, University of California, Berkeley, Boalt Hall, 1973

Bachelors of Art, University of Hawaii, 1969 (Phi Beta Kappa)

Areas Of Practice

  • ADA
  • Business
  • Civil (general)
  • Commercial
  • Construction
  • Contracts
  • Copyright
  • EEOC
  • Employment
  • Engineering
  • Environmental
  • Estate Planning
  • Franchise
  • Labor - Management
  • Land Use
  • Landlord - Tenant
  • Legal Malpractice
  • Online Mediation
  • Partnership
  • Personal Injury
  • Probate
  • Professional Fees
  • Real Estate
  • Securities
  • Sexual Harrassment
  • Technology
  • Trademark
  • Workplace

Additional Services

  • Advanced Mediation Trainer
  • Arbitrator
  • Facilitator
  • Fact-Finder
  • Mediating Lawyer
  • Mediation Consultant
  • Mediation Trainer
  • Mediator-Arbitrator

Fees and Provisos

$250-$350/hr. plus state tax. No travel time or travel costs are charged for mediation services anywhere in the State of Hawaii; customized fee arrangements, half day or full day rates are negotiable.

If travel is required to other States of the Union, the Pacific or Asia, travel charges will include coach air travel, lodging, transportation and meals. I generally do not charge for travel time.

Liability Insurance

  • Yes

Professional Associations

  • AAA - American Arbitration Assoc.
  • ACR - Assoc. for Conflict Resolution

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