LaDawn Whiteside
LaDawn Whiteside

Associate Mediator

Associate MediatorThis mediator has at least 40 hours of mediation training, has mediated at least 10 cases for at least 40 hours, agrees to take part in at least 12 hours per year of continuing mediation education, and subscribes to's required standards of mediation practice..Premium Member

LaDawn Whiteside

Areas of conflict that I-Mediate & More will mediate:

Healthcare conflicts such as: employee to employee disputes; family conflicts with facility staff, eviction/discharge notice conflicts; long term care ombudsman conflicts, communication difficulties, delinquent payment disputes; admission/rental agreement contract inconsistencies; conflicts between residents, family members and facilities and landlord/tenant disputes. Care plan or treatment plan disputes and all quality of life concerns.

Family Caregiver conflicts: estranged family members who need assistance to create and implement a plan of care for a family member or friend. Power imbalances related to caregiver values and time. History of trauma causing communication problems and an inability to trust caregivers and/or care receivers. Financial disparities resulting in lack of confidence or power imbalance. Caregivers feeling hopeless and helpless in the caregiving role. Un-written agreements and promises within the family and expectations that change over time.

Landlord vs tenant conflicts of any age in any housing situation. Most common matters are eviction notices pending (prior to court hearing process), safe ending of a rental agreement, parking, noise, drug use, miss-understandings, roommate disagreements. Preventing the consequences of an eviction by the court.

My healthcare career began as an Assistant Activity Director in a nursing home in 1982. I spent another 25 years in healthcare regulation. As the Complaint and Abuse Coordinator with a healthcare regulatory agency for over 20 years, I have had the unique opportunity to listen, advise, recommend, mediate, advocate, and resolve issues related to concerns of residents/patients, health care facilities and/or family members. I retired from the Senior and Long-Term Care Division in the Home and Community Based Waiver program May 2017. From 2018-2020 I was the Abuse in Late Life Advocate at The Friendship Center which is a domestic violence shelter in Helena, Montana. Currently, I am an AARP Montana Caregiver Consultant. I am currently the guardian for two people who live in a assisted living community.

Additionally, since 1990 I have been a renter and/or a landlord. I have provided training and education to many groups and associations regarding the differences between mediation and small claims court. I have worked with modest means families receiving assistance from local social programs to delay and prevent eviction with several organizations in Montana.

ADR Experience

Between 2004 and 2014, I participated in over 200 Informal Dispute Resolution (IDR) hearings between healthcare facilities and the regulatory agency.

I am currently a volunteer mediator with the Billings, Montana Mediation Center as well as the Ada County, Idaho eviction court both of which conduct mediations by videoconference.

I have been a Certified Mediator in the State of Montana since 2013

During the eviction moratorium I provided mediation services for The Good Samaritan Ministry Eviction prevention program in Helena, Montana.


I prefer a facilitative style of mediation.
I listen to the party who contacts me and create a specialized plan to meet the clients needs. Mediating in and for court and healthcare systems creates and opportunity to use different styles of mediation
Some examples are:

Landlord tenant disputes can be approached in a variety of ways. Finding out what both parties desire focuses the mediation process to achieving an outcome.

Mediation cases regarding healthcare facility discharge/evictions focus on keeping the senior in the center of the mediation and determining what is in their best interests and desires. Additionally, mediation can and does prevent lengthy appeals that leave the senior in limbo. Another area of difficulty is when family members live in geographically different parts of the world. Video conference mediation can create an avenue for these families to work together creating a safe and healthy environment with the senior’s wishes in the center of the conversation.

Elder mediation focuses on communication and education of and between care receivers and care providers.


Bachelors Degree in Recreation and Leisure from the University of Utah with emphasis on Recreational Therapy in 1984.

Multiple Mediation Fundamentals and family mediation courses have been taken since 2010.

I have attended and provided many classes/training specific to elder mediation, elder care coordination, identifying and preventing elder abuse, caregiver support, long term care ombudsman, and healthcare facility staff. I have been actively engaged in the Lifespan Respite program in the State of Montana, the Department of Justice, and other associations in Montana in addition to my part time work with AARP Montana.

I exceed the number of yearly continuing education hours necessary to maintain my Certified Mediator with a designation of Eldercare Mediation Specialist status in Montana.

Areas Of Practice

  • Adult Family
  • Elder
  • Employment
  • Evictions
  • Family
  • Health Care
  • Landlord - Tenant
  • Neighbor to Neighbor
  • Nursing Home
  • Online Mediation
  • Small Claims
  • Workplace

Additional Services

  • Advanced Mediation Trainer

Fees and Provisos

My base fee is $120.00 per hour for landlord vs tenant disputes with each party paying their portion.
My base fee for Elder mediation cases is $200.00 per hour divided by the parties.

In person mediation that requires travel has additional fees.

Fees for training and educational purposes are dependent on travel, audience and preparation time.

Professional Associations

  • Montana Mediation Association

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