Mediation 20/20

Navigating Mediation's Best Future
Mediate.com's 25th Anniversary • Online Conference - Sept. 30 - Oct. 2, 2020
Top 101 Videos

Top 101 Videos


These Top 101 videos have been selected by Mediate.com's editorial staff as representative of innovative thinking from leaders in the field of mediation, and of Mediate.com's development, over 25 years.
Frank Sander

Concerns and Optimism for Future

Frank Sander

Frank Sander reflects on his concerns within the field, which include the tension of quality vs. quantity of the practice, the lack of studies of cost effectiveness, disappointments with the court system fees, and the difficulty of getting more young people/apprentices into the field. However, he's optimistic about the future of mediation.

Carrie J. Menkel-Meadow

Value-Based Mediation

Carrie J. Menkel-Meadow

Carrie Menkel-Meadow talks about her early experiences with Gary Friedman and their efforts to bring humanistic psychology to law. The value-based mediation process still informs her practice.

Homer LaRue

Concerns: Credentialing and Bridging Gaps between Mediators of Color with Other Mediators

Homer LaRue

Homer LaRue discusses his concerns of mediators not getting into the field because of the credentialing process, specifically persons of color not getting into the field, and bridging the gap between mediators of color and the "high-volume, high-quality case users".

Margaret Shaw

Hopes for Future of Mediation

Margaret Shaw

Margaret Shaw talks about what she hopes to see in the future for mediation: that mediation in schools will make a difference; certification regulations will form slowly, so as not to lose the flexibility of the field; that there will be an increased emphasis on collaboration in society.

David A. Hoffman

Interview with David Hoffman

David A. Hoffman

This is the complete interview by Robert Benjamin with David Hoffman, founder of The Boston Collaborative and former President of the ABA Dispute Resolution Section, filmed as part of Mediate.com's 'Views from the Eye of the Storm' Video Series.

Nina Meierding

Gender and Culture in Mediation

Nina Meierding

Nina Meierding explains putting theory to practice regarding studies of gender and culture in mediation. She describes being sensitive and respectful of diverse thought processes and communication methods.

Amy Schmitz

Arbitration Conversation No. 1 - Amy Chats with Svetlana Gitman

Amy Schmitz

In this episode of Arbitration Conversation Amy speaks with Svetlana Gitman of the American Arbitration Association

Richard Salem

Interview with Richard Salem

Richard Salem

This is the complete interview by Robert Benjamin with Richard Salem, a pioneer in the field of mediation and dispute resolution, filmed as part of Mediate.com's ' Views from the Eye of the Storm' Video Series.

Zena Zumeta

Evaluative Approach

Zena Zumeta

Zena Zumeta explains the difficulties she sees with using an evaluative approach. However, she sees how it can be useful in a dispute where there is a power imbalance.

Bernard Mayer

Mediators Not Making Big Enough Difference

Bernard Mayer

Bernard Mayer explains that his biggest concern is that mediators are not making a big enough difference in larger, current conflicts. He offers two reasons for this.

Maxine Baker-Jackson

Start in Mediation

Maxine Baker-Jackson

Maxine Baker-Jackson describes that coming into mediation was a natural.

Roger Fisher

Working with People Who Don't Want to Negotiate

Roger Fisher

Roger Fisher explains that when one party doesn't want to negotiate, talk to others around them to find out their motivations, interests, concerns, and worries.

Michael Lang

Demonstrating Reflective Practice

Michael Lang

Michael Lang describes an account where he was teaching reflective practice, a practice that enables mediators to be more aware of their own methods and why they are using them.

Marvin E. Johnson

Advice to Aspiring Mediators

Marvin E. Johnson

Marvin Johnson provides advice he would give to those wanting to come into the field: one must like people, have flexibility and patience, timing and intuition.

John Paul Lederach

Conflict Management in Other Countries

John Paul Lederach

John Paul Lederach continues to describe in detail how he observed partiality as a resource, not an obstacle in Latin America and the Middle East. Partiality meant being part of the network, being an insider, and someone to be trusted.

Benjamin Davis

Arbitration Conversation No. 4: Amy Interviews Prof. Benjamin Davis of University of Toledo College of Law

Benjamin Davis, Amy Schmitz

In this episode Amy Schmitz interviews Ben Davis about diversity in arbitration, with a particular focus on the new Diversity and Inclusion Policy that was recently issued by ICCA (the International Council of Commercial Arbitration).

Kenneth Cloke

Mediation Skillset is Essential For Our Survival

Kenneth Cloke

Kenneth Cloke discusses the significance of mediation and how the world needs to learn these skills in order for us to survive as a species.

Joseph Stulberg

Successful Mediation Techniques in Complex Disputes

Joseph Stulberg

Joe Stulberg shares how great mediators he's observed are very analytical and have a sense of pragmatic creativity.

Chris Moore

Problem Solving vs. Transformative Mediation

Chris Moore

Chris Moore talks about mediators who are problem solvers and those who attempt to transform the relationships and moral views of the parties; Moore's position is somewhere in the middle.

Jay Folberg

Field Combined Law and Social Work

Jay Folberg

Jay Folberg describes early on in the field when he, as a lawyer, collaborated with psychologists and social workers and they learned from each other.

Mediate.com ZZZZZ

The Mediators - Views from the Eye of the Storm Vol. I

Mediate.com

This two hour-long program features 31 of the most experienced mediators in the world. This is a "highlight" film of compelling commentary from pioneers and leaders in the field of mediation.

Howard Bellman

Mediation Past, Present, and Future

Howard Bellman

Howard Bellman speaks of how the mediation field has become more mainstream, though it's original intention was to be more radical and counter-culture. He believes the field will continue to grow.

Peter Adler

Eye of the Storm Leadership

Peter Adler

This is a video introduction to "Eye of the Storm Leadership" by Peter Adler, Ph.D. - 150 Ideas, Stories, Quotes, and Excercises On The Art and Politics of Managing Human Conflicts. See the book and complete video at www.eyeofthestormleadership.com

Carrie J. Menkel-Meadow

Why I Became A Mediator

Carrie J. Menkel-Meadow

Carrie Menkel-Meadow talks about how winning law suits did not bring about the change had hoped for. There was a lot of resistance. She realized that negotiating consensual agreements was the way to get lasting results.

Bernard Mayer

Participatory Democracy is Motivation to Mediate

Bernard Mayer

Bernie Mayer describes his motivation as a mediator which involves promoting participatory democracy, empowering people to control the outcomes of the crises in their own lives.

Mediate.com ZZZZZ

Remembering The Keystone Conference

Mediate.com

This video highlights portions of The Keystone Conference sponsored by Mediate.com in 2010.

Tom Stipanowich

Mediation vs. Arbitration

Tom Stipanowich

Tom Stipanowich talks about the arbitration process being taken out of contracts while being replaced with mediation or litigation processes.

Sid Lezak

Humor, Rapport, and Experience

Sid Lezak

Sid Lezak describes how he uses humor to lighten the mood of parties coming in and help them focus on what is in their best interests. He also talks about his vast experience and how his responses can be somewhat automatic.

Donald T. Saposnek

Transcending Mediation Models

Donald T. Saposnek

Don Saposnek describes how different mediation models, while they may have different qualities and values, are often blended together by experienced mediators.

Mediate.com ZZZZZ

The Mediators: Family Mediation Edition

Mediate.com

The Mediators: Family Edition features 27 of the most experienced family mediators in the world. Sections include: Inspiration, Techniques In The Room, Supporting Children, Styles And Models, The Future, Training & Certification

Joan B. Kelly, Ph.D.

Mediating Families Are Closer Post-Divorce

Joan B. Kelly, Ph.D.

Joan Kelly describes a research finding which concluded that families who mediated during the divorce had father's who were significantly more involved in their children's lives twelve years post-mediation.

Leonard Riskin

Narrow v. Broad Problem Definition

Leonard Riskin

Leonard Riskin explains narrow and broad problem definitions by a giving an example of settling a case where there was a breech of a business contract. A narrow problem definition sees a legal process whereas a broad problem definition allows more room for thinking about other causes of the conflict.

Peter Adler

Mediation and Leadership with Philosophies

Peter Adler

Peter Adler discusses mediation as a form of leadership. He also talks about his philosophy of when circumstance meets person: one can be a leader or a follower depending on their capabilities and values within that circumstance.

Michael Lewis

Asking Questions Instead of Giving Opinions

Michael Lewis

Michael Lewis talks about argument prevention by asking questions instead of giving opinions within a discussion.

Linda Singer

Skills of Successful Mediators

Linda Singer

Linda Singer talks about how senior mediators achieve success: listening skills, gaining trust, discovering peoples' interests, spending the time with people, building relationships.

Jeffrey Krivis

Interview with Jeff Krivis

Jeffrey Krivis

New interview with mediation leader and author Jeff Krivis by Robert Benjamin as part of Mediate's new "The Future of Mediation and Negotiation in Our Culture, Politics and Society" video series.

Donald T. Saposnek

Interview with Don Saposnek

Donald T. Saposnek

This is a new interview with Don Saposnek, long-time leader in the field of divorce mediation and best supporting the interests of children in divorce, by Robert Benjamin as part of Mediate's new "The Future of Mediation and Negotiation in Our Culture, Politics and Society" video series.

John Ford

Interview with John Ford: The Future of Workplace Mediation

John Ford

This is an interview by Dr. Clare Fowler, current Mediate.com Managing Editor, with John Ford, the first Mediate.com Managing Editor and a well-known HR and workplace mediation specialist.

Robert Benjamin

John Lewis Speech and Interview

Robert Benjamin

From April 2006: Video of Congressman John Lewis, long-time Georgia representative and national civil rights leader, receiving the ABA Dispute Resolution Section's Lifetime Achievement Award at the Section's annual meeting in Atlanta. See both John Lewis' powerful presentation and Mediate.com's following interview.

Clare Fowler

Introducing Clients to Zoom Videoconferencing

Clare Fowler

This video can be sent to clients who will be meeting online, familiarizing them with the process, and discussing confidentiality concerns.

L. Randolph Lowry

Negotiation is Replacing Litigation

L. Randolph Lowry

Randy Lowry discusses how some have been resistant to mediation education, but how it has been successful in changing legal processes and preventing litigation.

Sid Lezak

Early Views of Field

Sid Lezak

Sid Lezak talks about how he viewed the field when he first started out. It was like a 'religion' for him and any opposition or criticism made him even more dedicated to the practice and advocacy of mediation.

Sue Bronson

Reflective Practice: In Their Voices Video Conversation Project - Interview with Sue Bronson

Sue Bronson

Mediator Sue Bronson doesn't rest upon the familiar, but takes what she knows and applies it in new innovative ways. In this 44 minute video, Sue and Michael Lang discuss screening techniques.

Laila Ollapally

Laila and Tara Ollapally Interview - Mediation in India

Laila Ollapally, Tara Ollapally

This is an interview with Laila and Tara Ollapally discussing the history and present state of mediation in India, and what opportunities they see over the next 10 years.

Kenneth Cloke

Interview with Ken Cloke

Kenneth Cloke

This is a new interview of mediation leader and author Ken Cloke by Robert Benjamin as part of Mediate's new "The Future of Mediation and Negotiation in Our Culture, Politics and Society" video series.

Howard Gadlin

Interview with Howard Gadlin

Howard Gadlin

This is a new interview of Howard Gadlin, long-time leading Ombudsman at UCLA and the National Institute of Health (NIH), by Robert Benjamin as part of Mediate's video series "The Future of Mediation and Negotiation in Our Culture, Politics and Society."

Nina Meierding

Interview with Nina Meierding

Nina Meierding

New interview with Nina Meierding by Robert Benjamin as part of Mediate's new "The Future of Mediation and Negotiation in Our Culture, Politics and Society" video series.

Frank Sander

Challenges of Institutionalizing Mediation

Frank Sander

Frank Sander talks about the challenges institutionalization presents: trying to build on what's good without impairing the quality of the practice, becoming part of the court system without courts taking over mediation.

Chip Rose

The Perfect Mediation (humor video)

Chip Rose

The Perfect Mediation is a 4 minute video showing how easy mediation can sometimes be. Be sure to to check out all of our continuing education offerings at Mediate.com University.

John Paul Lederach

Authenticity in Relationships Increases Chance of Peace-Building

John Paul Lederach

John Paul Lederach speaks of the importance of authenticity when building relationships with parties. In his book, he poses a challenge to those who respond "we don't have a voice" in answering the question of why the peace process has been inauthentic.

L. Randolph Lowry

Views on Future of Mediation

L. Randolph Lowry

Randy Lowry speaks of the developments in the mediation field he foresees: more educational programs in schools, more institutions, more agencies practicing mediation, growth of programs, program expansion at Pepperdine, contribution to medical field.

Marvin E. Johnson

When a Moment of Genius Struck

Marvin E. Johnson

Marvin Johnson talks about a specific case he was asked to mediate - he was able to settle when others felt it was an impossibility. From the outcome, he felt a "moment of genius".

David A. Hoffman

Background: Family and Religious Influences

David A. Hoffman

David Hoffman describes how his family background contributed to his social values and his tendency to be conflict avoidant.

Howard Gadlin

Ombudsman vs. Mediator

Howard Gadlin

Howard Gadlin discusses the difference between a mediator's role and an ombudsman's role. Ombudsman uses mediation as a tool, but their role is to assist a group of people within an organization to identify the organization's policies and regulations that are causing internal conflict, then make recommendations.

Clarence Cramer

Ability to Mediate Cases Involving Domestic Violence

Clarence Cramer

Clarence Cramer shares his disagreement with those who say that domestic violence cases cannot be mediated.

Leonard Riskin

Changing Lawyers' Understanding of Resolving Disputes

Leonard Riskin

Leonard Riskin saw certain unahappiness in law schools that he linked to the adversarial process of settling disputes. Instead of a win-lose scenario, he attempted to help lawyers see and use mediation as a way to open their minds to a more positive process that would satisfy parties' underlying interests and needs.

Colin Rule

Megatrends in Technology

Colin Rule

Colin Rule speaks on megatrends involving technology at the Keystone Conference, October, 2006

Albie Davis

Presentation of An Evening with Mary Parker Follett by Albie Davis

Albie Davis

Albie Davis presents "An Evening with Mary Parker Follett" at the "Celebrate Our Work" Recognition Event of the Association for Dispute Resolution of Northern California.

Stephen Erickson

How Mediation Started, How it's Different

Stephen Erickson

Stephen Erickson shares his view on how mediation came about and its benefits compared to the adversarial process.

Richard Salem

Mediating the Skokie-Nazi Conflict

Richard Salem

Richard Salem briefly discusses mediating the Skokie-Nazi conflict through the organization CRS (Community Relations Service).

Mediate.com ZZZZZ

ABA Presents Mediate.com with Institutional Award

Mediate.com

The 2010 American Bar Association (ABA) Lawyer as Problem Solver Award was presented to Mediate.com on April 9th at the American Bar Association Section of Dispute Resolution Awards Dinner in San Francisco.

Chris Moore

Multi-partiality: An Effective Position for Mediators in Resolving Disputes

Chris Moore

Chris Moore explains partiality, neutrality and multi-partiality, the latter being the goal of a mediator's position. He explains multi-partiality within contexts of spousal abuse mediation and exploitation within a third world country.

Howard Bellman

What Success is in Mediation

Howard Bellman

Howard Bellman describes what he does to be successful in resolving a dispute. He uses the term "(doing) just enough" to end in a settlement.

Bill Lincoln

First Mediation was Riot in Rochester

Bill Lincoln

Bill Lincoln describes his effectiveness in his first mediation experience, helping to quell a riot in Rochester.

Margaret Shaw

Moments of Genius

Margaret Shaw

Margaret Shaw describes what is happening in a mediation when she feels "in the groove" of mediating. For her, this feeling comes from feeling connected with clients, having a deep understanding of what the issue is, being aware and knowing intuitively where to go next.

Marvin E. Johnson

Relative Lack of Minorities in Field

Marvin E. Johnson

Marvin Johnson speaks to why he believes there is a lack of people of color in the mediation profession. He claims much of it has to do with organizations not being welcoming.

Howard Gadlin

Mediation as a Force for Social Change

Howard Gadlin

Howard Gadlin discusses his view of the mediation field early on. He felt that his interest in activist issues went along with the field, by using it as a force for social change, addressing questions of justice, and making democracy more meaningful and participatory.

Frank Sander

Should Court Mediators Be Lawyers?

Frank Sander

Frank Sander discusses how ironically, there has been an ongoing battle within the court system of whether or not mediators need to be lawyers to practice within the courts. Sander voted they didn't need to be lawyers, which was the majority opinion.

Peter Adler

Interview with Peter Adler

Peter Adler

This is a new interview with public policy mediation leader Peter Adler by Robert Benjamin as part of Mediate's new "The Future of Mediation and Negotiation in Our Culture, Politics and Society" video series.

Mediate.com ZZZZZ

Mediate.com Services Video from 2012

Mediate.com

This is the Mediate.com services promotional video from 2012.

Mediate.com ZZZZZ

CaseloadManager Introductory Videos

Mediate.com

Here are a couple of Clare Fowler's videos introducing CaseloadManager to the dispute resolution marketplace.

L. Randolph Lowry

Get Busy, Get Paid! with Randy Lowry

L. Randolph Lowry

This is the promotional trailer for Randy Lowry's "Get Busy, Get Paid" course, the first recorded course that Mediate.com offered!

Jim Melamed

Maximizing Mediation - An Experienced Mediator's Favorite Techniques

Jim Melamed

In this course, experienced mediator Jim Melamed shares his favorite techniques and strategies to help participants through the mediation process.

Michael Lang

Ideal Qualities of an Effective Mediator

Michael Lang

Michael Lang describes some of the qualities a mediator should possess: self-awareness, knowledge of theories and literature, and continual self-education.

John Helie

John Helie: ACR Award and Words of Wisdom

John Helie

John Helie receives the ACR Mary Parker Follett award. The introduction discusses the history of the mediation field and the part that John Helie played. In his acceptance speech, John shares his wisdom with those just entering the field and those who are long-term mediators.

Peter Adler

Developing Intuition in Mediation

Peter Adler

Peter Adler describes the art of mediation and how it takes a development of intuition to recognize what a mediator should say and when he/she should say it in a mediation session.

Donald T. Saposnek

Moments of Genius

Donald T. Saposnek

Donald Saposnek details the moments when he feels the most effective and competent while mediating. He uses the basketball analogy of being 'in the zone' by strategic maneuvering.

Howard Bellman

Mediating With Intuition

Howard Bellman

Howard Bellman talks about mediating in stressful circumstances where politics, personality, and/or emotions are high. Gifted mediators combine talent and training to be able to handle those situations in an intuitive way.

Marvin E. Johnson

Awareness of Unaddressed Race/Ethnic Issues in Field

Marvin E. Johnson

Marvin Johnson describes what he has tried to do to increase awareness about race and minorities in the field: hold workshops, talk about his experiences, and write about it.

John Lande

Interview with John Lande

John Lande

This is an interview with John Lande, a leading academic in the fields of law and mediation, by Robert Benjamin as part of Mediate's "The Future of Mediation and Negotiation in Our Culture, Politics and Society" video series.

Peter Adler

"We Are Not a Field" with Peter Adler

Peter Adler

As part of his assigned role on this panel presentation, Peter Adler discusses how conflict resolution is perhaps not a field at the Keystone Conference.

Marilyn McKnight

Beginnings of Divorce Mediation

Marilyn McKnight

Marilyn McKnight discusses the history and beginning of the divorce mediation field.

Leonard Riskin

Leonard Riskin: Importance of Self-Awareness

Leonard Riskin

Leonard Riskin discusses mediating with mindfulness. He emphasizes the importance of the mediator being aware of his/her thoughts, emotions, and sensations that may arise which can affect the mediation.

Andrew Schepard

Andrew Schepard: Challenges Within Family Mediation

Andrew Schepard

Andrew Schepard discusses challenges within family mediation: domestic violence, cultural differences and parties' expectations of the mediator, and a need to pre-screen violent parents.

Larry Fong

Cognitive Approach Includes Reducing High Emotions

Larry Fong

Larry Fong explains his cognitive approach of reducing high conflict or highly emotional clients in a dispute so they can be better decision makers.

Carl Schneider

The Power of Apology

Carl Schneider

Carl Schneider speaks of the significance of apology and its power to heal damaged relationships by acknowledgement and taking responsibility.

Peter Robinson

Legal Process of Arbitration vs. Mediation

Peter Robinson

Peter Robinson discusses differences between legal arbitration and mediation - mediation being the more effective process.

Zena Zumeta

Spiritual Side to Mediation

Zena Zumeta

Zena Zumeta speaks to the spiritual dimension of the work she does - how helping people learn how to respectfully and effectively be a part their workplace and family is a sacred task.

Roger Fisher

Interview with Roger Fisher

Roger Fisher

This is the complete interview by Robert Benjamin with Roger Fisher, author of 'Getting to Yes' and other negotiation and dispute resolution books and founder of the Harvard Project on Negotiation, filmed as part of the Mediate.com 'Views from the Eye of the Storm' Video Series.

Frank Sander

Interview with Frank Sander

Frank Sander

This is the complete interview by Robert Benjamin with Harvard Law Professor Frank Sander, founder of the Multi-Door Courthouse movement, filmed as part of Mediate.com's 'Views from the Eye of the Storm' Series.

Sid Lezak

Interview with Sid Lezak

Sid Lezak

This is the complete interview by Robert Benjamin with former US Attorney and mediator Sid Lezak shortly before his death as part of Mediate.com's 'Views from the Eye of the Storm' Video Series.

Howard Bellman

Mediators Use Instinct

Howard Bellman

Howard Bellman talks about how little training and literature there was about mediation and being trained by senior mediators who used their instinct, which led him to mediate by instinct.

Frank Sander

The Three Phases of Alternative Dispute Resolution

Frank Sander

Frank Sander speaks of three phases he's noticed in ADR: the Pound Conference followed by ten years of experimentation. The next ten years was the incorporation and practice in law schools and court systems as well as discovering the weaknesses of the practice. The last ten years have been the institutionalization of the field.

Carrie J. Menkel-Meadow

"Are We a Field?" with Carrie Menkel-Meadow

Carrie J. Menkel-Meadow

This is a Mediate Inside Video, highlighting a conversation from the Keystone Conference. In this presentation, Carrie Menkel-Meadow discusses the question: Are We a Field?

Bill Lincoln

Interview with Bill Lincoln

Bill Lincoln

This is the complete interview by Robert Benjamin with mediation pioneer Bill Lincoln as part of Mediate.com's 'Views from the Eye of the Storm' Video Series.

Colin Rule

Interview with Colin Rule - 2011

Colin Rule

This is the complete interview with former Ebay and PayPal dispute resolution director Colin Rule as part of Mediate.com's 'Views from the Eye of the Storm' Video Series.

Jay Folberg

Institutionalization Brings Loss of Vitality

Jay Folberg

Jay Folberg discusses that with institutionalization, the field is becoming more focused on practicing a profession and trying to become more lucrative instead of how it was - a more creative social movement.

Sid Lezak

Influential Childhood Experiences

Sid Lezak

Sid Lezak relates some of his early childhood experiences in Chicago that he believes may have lended to his interest in accommodating others, negotiating, and 'getting along'.

Stephen Erickson

Passion Needed to Mediate

Stephen Erickson

Stephen Erickson emphasizes that mediators must have passion in order to continue the difficult task of peacemaking.

Albie Davis

Mediating With Bullies

Albie Davis

Albie Davis explains that she is okay with mediating with bullies and describes different types of bullies.