An interview with Joan Goldsmith and Ken Cloke about mediation, being married to a mediator, and the future of mediation. Recorded and shared as part of the Mediation 20/20 Conference....
By Joan Goldsmith, Kenneth ClokeI received a call the other day from a business owner with an internal business conflict. “I have a general manager and a sales manager. The general manager cannot stand...
By Douglas NollNaivete and Cynicism in Negotiations and Other Competitive Contexts by Chia-Jung Tsay, Lisa L. Shu and the great Max H. Bazerman. Executive Summary from Harvard Working Knowledge below: In business and in life, it's important...
By Victoria Pynchon
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