Management Blog by Cinnie Noble
There are times when I’ve found myself reacting poorly to something another person says or does and then, discover I misinterpreted their intent. This may have happened to you too and, like I have, end up realizing you have made a big deal out of something that didn’t warrant a negative attribution or reaction.
Why do we do this? I’m not sure. But I think there are times we expect something off-putting from the other person because of our history or unconscious bias. That is, our brains have become primed to interpret the other person’s actions in ways that support our assumptions. Another reason may be we feel guilty about something we ourselves said or did and act out as some sort of justification. These and other reasons might account for a tendency to misinterpret or mis-attribute the other person’s motives.
In this week’s Conflict Mastery Quest(ions) blog, the questions aim to deconstruct the journey taken in a conflict situation to see if another pathway opens up different, less malevolent perspectives.
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