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Resolving Conflict in the Multicultural Community

Resolving Conflict in the Multicultural Community

Participants from four countries, themselves experienced in conflict resolution, attend a workshop to upgrade their skills and knowledge of the mediation process. In the video, the participants stage a mock mediation and feedback session to make the point that ignorance of other people's culture (or cultural misunderstanding) can become the underlying cause of conflict. This mock mediation and feedback session is used to demonstrate techniques on how to address inter-cultural conflict.

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