A practical guide to help better understand conflict, negotiate choices, and build systems to improve the process of decision making. It takes successful negotiation and conflict resolution concepts and sets them in current day health care settings. It aims to provide the knowledge and skills needed to put things in perspective and work out problems in an arena where issues, authority and responsibility are still unclear.
"Renegotiating Health Care highlights key skills of public health practice. It is an excellent book for those who aspire to leadership." (Deborah Prothrow-Stith, M.D., associate dean, Harvard School of Public Health)
"This book is an outstanding source for understanding the forces acting on American health care, the conflicts they create, and the strategies for productively dealing with them." (Edward A. Dauer, president, National Center for Preventive Law; dean emeritus, University of Denver College of Law)
"I turn to Renegotiating Health Care as a regular reference and guide. The changes and challenges in health care today require a proficient understanding of the pragmatic and tactful methods taught in this book." (Karen Shoos Lipton, J.D., chief executive officer, American Association of Blood Banks)
"The ample use of clear and relevant examples to illustrate principles and techniques make this book a powerful learning tool. Professionals reading it will surely find many of their own life experiences reflected in the series of stories." (Journal of the American Nursing Association)
"Renegotiating Health Care offers a set of practical tools for navigating the turbulent waters of health care collaboration. Since change is as certain as conflict, skill at eliciting commitment to a shared purpose and orchestrating efforts to achieve it is an essential quality of leadership." (American Journal of Public Health)
"The health care sphere we inhabit would unquestionably be more satisfying if everyone adopted the cooperative techniques taught in this book." (New England Journal of Medicine)