A History of Alternative Dispute Resolution offers a comprehensive review of the various types of peaceful practices for resolving conflicts. Written by Jerome Barrett--a longtime practitioner.

No, it’s not just your imagination—more and more people in the workplace today have high-conflict personalities. Co-workers, clients, even bosses are behaving in narcissistic or bullying ways, choosin

Unhooked Books

In this original and highly useful resource, Colin Rule— a pioneer in the field of online dispute resolution (ODR)— shows how ODR can be used to resolve conflicts which inevitably arise.

A practical workplace guide to handling conflict effectively. Managing employees and encouraging them to work together toward a common goal is an essential skill that all leaders should possess. Co

The HR Manager's Guide to Workplace Mediation
Proven, practical, step by step guidance on how to bring the skill of mediation into the workplace. The book is suitable for HR

An essential tool for dispute resolution professionals as well as for anyone considering using dispute resolution in their lives and work.

A practical guide to help better understand conflict, negotiate choices, and build systems to improve the process of decision making.

Emerging Systems of Managing Workplace Conflict presents illustrative real-life examples as well as cutting-edge methods and tools for integrating systems of dispute resolution into corporations.

The Essential Guide to Workplace Mediation and Conflict Resolution: Rebuilding Working Relationships