Online Dispute Resolution For Business
In this original and highly useful resource, Colin Rule— a pioneer in the field of online dispute resolution (ODR)— shows how ODR can be used to resolve conflicts which inevitably arise.
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A History of Alternative Dispute Resolution
A History of Alternative Dispute Resolution offers a comprehensive review of the various types of peaceful practices for resolving conflicts. Written by Jerome Barrett--a longtime practitioner.
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Online Dispute Resolution
An essential tool for dispute resolution professionals as well as for anyone considering using dispute resolution in their lives and work.
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Conflict Resolution at Work for Dummies
A practical workplace guide to handling conflict effectively.
Managing employees and encouraging them to work together toward a common goal is an essential skill that all leaders should possess. Co
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Peace at Work
The HR Manager's Guide to Workplace Mediation
Proven, practical, step by step guidance on how to bring the skill of mediation into the workplace. The book is suitable for HR
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Renegotiating Health Care
A practical guide to help better understand conflict, negotiate choices, and build systems to improve the process of decision making.
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Emerging Systems for Managing Workplace Conflict
Emerging Systems of Managing Workplace Conflict presents illustrative real-life examples as well as cutting-edge methods and tools for integrating systems of dispute resolution into corporations.
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It's All Your Fault at Work! Managing Narcissists
No, it’s not just your imagination—more and more people in the workplace today have high-conflict personalities. Co-workers, clients, even bosses are behaving in narcissistic or bullying ways, choosin
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Resolving Conflicts at Work
Here is a completely updated edition of the best-selling Resolving Conflicts at Work. This definitive and comprehensive work provides a hand...
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