Beyond Neutrality:
In this thought-provoking, passionately written book, Bernard Mayer—an internationally acclaimed leader in the field—dares practitioners to ask the hard questions about alternative dispute resolution.
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Peace at Work
The HR Manager's Guide to Workplace Mediation
Proven, practical, step by step guidance on how to bring the skill of mediation into the workplace. The book is suitable for HR
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Conflict - The Unexpected Gift
Making the Most of Disputes in Life and Work
Third Edition
By Jack Hamilton and Elisabeth Seaman
An Essential Communication Handbook
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Renegotiating Health Care
A practical guide to help better understand conflict, negotiate choices, and build systems to improve the process of decision making.
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The Mediator's Handbook
The original Mediator's Handbook - continuously in print for fifteen years - was the first mediation manual available to the public.
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A Handbook of International Peacebuilding
This much-needed handbook offers conflict resolution professionals working in foreign countries a critical, step-by-step guide for dealing with difficult and potentially dangerous situations.
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It's All Your Fault at Work! Managing Narcissists
No, it’s not just your imagination—more and more people in the workplace today have high-conflict personalities. Co-workers, clients, even bosses are behaving in narcissistic or bullying ways, choosin
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Online Dispute Resolution For Business
In this original and highly useful resource, Colin Rule— a pioneer in the field of online dispute resolution (ODR)— shows how ODR can be used to resolve conflicts which inevitably arise.
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Mom Always Liked You Best
Mom Always Liked You Best: A Guide for Resolving Family Feuds, Inheritance Battles & Eldercare Crises
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A History of Alternative Dispute Resolution
A History of Alternative Dispute Resolution offers a comprehensive review of the various types of peaceful practices for resolving conflicts. Written by Jerome Barrett--a longtime practitioner.
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Mediation Career Guide
In this definitive guide, Forrest Mosten--an internationally recognized mediation expert--helps would-be mediators answer the critical questions about becoming a mediator.
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The Dynamics of Conflict Resolution
This empowering guide goes beyond observable techniques to offer a close look at the creative internal processes--both cognitive and psychological--that successful mediators utilize.
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Bridging Cultural Conflicts
Michelle LeBaron's approach in Bridging Cultural Conflicts is human, practical, and adaptable to a wide range of interpersonal, community, organizational, and political conflicts.
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Basic Skills for the New Mediator
BASIC SKILLS FOR THE NEW MEDIATOR provides a detailed overview of mediation, from the pre-mediation conference through all stages of the mediation session.
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How to Make Money as a Mediator
How to Make Money as a Mediator (and Create Value for Everyone) is an invaluable and inspirational resource filled with practical, proven, and down-to-earth information.
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Getting to Yes
Revised second edition, with new material, of worldwide million-seller by members of the Harvard Negotiation Project.
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Mediation in Family Disputes
Product Description
This is the authoritative textbook on family mediation. As well as mediators, this work will be indispens...
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The Embodiment of Nonviolent Communication Principles in Aikido: An elicitive approach to conflict transformation
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Emerging Systems for Managing Workplace Conflict
Emerging Systems of Managing Workplace Conflict presents illustrative real-life examples as well as cutting-edge methods and tools for integrating systems of dispute resolution into corporations.
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Her Place at the Table
Does she have the right stuff? That question follows women whenever they are promoted to visible leadership positions. Her Place at the Table lays out the pragmatic moves that can help any woman.
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Online Dispute Resolution
An essential tool for dispute resolution professionals as well as for anyone considering using dispute resolution in their lives and work.
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Improvisational Negotiation
Improvisational Negotiation presents an original approach for mediators, negotiators, and other dispute resolution professionals.
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Making Mediation Your Day Job
Making Mediation Your Day Job is the definitive marketing guide for any mediator operating or even considering a private practice.
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Conflict Resolution at Work for Dummies
A practical workplace guide to handling conflict effectively.
Managing employees and encouraging them to work together toward a common goal is an essential skill that all leaders should possess. Co
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The Skilled Facilitator Fieldbook
The Skilled Facilitator Fieldbook is based on the same proven principles outlined in Schwarz's groundbreaking book. The Skilled Facilitator Fieldbook is the next-step resource.
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Bridging Troubled Waters
Bridging Troubled Waters is about a robust and holistic approach to resolving conflict. It begins where much of the currently accepted theory and practice in the field leaves off.
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Difficult Conversations
Difficult Conversations offers advice for handling unpleasant exchanges in a manner that accomplishes their objective and diminishes the possibility that anyone will be needlessly hurt.
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Resolving Identity-Based Conflict
Presenting a brilliant new approach to conflict resolution that will intrigue and inform practitioners and scholars alike. Writing from his remarkable range of academic and real-world experiences.
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Facilitating with Ease!
Facilitating with Ease! is an updated version of the best-selling resource that offers easy-to-follow instructions, techniques, and hands-on tools that team leaders, consultants, supervisors, and more
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The Skilled Facilitator
When it was published in 1994, Roger Schwarz's The Skilled Facilitator earned widespread critical acclaim and became a landmark in the field.
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The Blackwell Handbook of Mediation
This handbook invites readers who are interested in mediation, negotiation and conflict resolution to share the perspectives of experts in the field.
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The Mediation Process
Since it was first published in 1986, The Mediation Process has become a landmark resource for mediation practitioners, trainers, students, and professionals.
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Passing On: What's Fair in Family Inheritance?
by Ruth Dixon-Mueller
Essential reading for mediators and facilitators of family conversations around the emotional fraught issues of estate planning and the division of parental belongings
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DIY Conflict Resolution
Seven Choices and Five Actions of a Master
"You Don't Have to Wait for Litigation to Use Mediation Techniques!"
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Getting Past No
A guide to successful negotiation shows readers how to stay cool under pressure, stand up for themselves without provoking opposition, deal with underhanded tactics, find agreeable options, and more .
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The Promise of Mediation
This volume is a foundational resource on transformative practice for mediators, facilitators, lawyers, administrators and HR professionals.
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Basic Mediation Training Manual
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Basic Mediation Training Manual
MEDIATION TRAINING MANUAL WITH STEP-BY-STEP GUIDE TO MEDIATION INCLUDES CHAPTERS ON ALL 8 STAGES OF MEDIATION MODEL. PERFECT FOR TRAINING, PRESENTATIONS, DEMONSTRATIONS, OR SELF STUDY.
DRC of Snohomish and Island Counties
P.O. Box 839 Everett, WA 98206
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The Skilled Negotiator
In The Skilled Negotiator Kathleen Reardon engagingly describes how to expand on negotiation strategies and develop language skills to enhance success in negotiation. The book is filled with real-life
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Negotiating at an Uneven Table
Phyllis Beck Kritek explores the process of resolving conflicts in situations where unacknowledged inequity influences disputes and their outcomes.
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Resolving Conflicts at Work
Here is a completely updated edition of the best-selling Resolving Conflicts at Work. This definitive and comprehensive work provides a hand...
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Extreme Facilitation
Extreme Facilitation picks up where other books on the topic leave off to present a revolutionary method that helps large, unwieldy, adversarial, and apparently dysfunctional groups achieve consensus
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A Guide to Divorce Mediation
An explanation of the principle of divorce mediation describes the mediator's unique mix of legal, psychological, and spiritual perspectives and discusses the ground rules and legal ramifications.
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