Workplace Articles

Workplace Mediation Articles


Facilitating Positive Change in the Workplace

(5/29/20)Laura Athens

Facilitation can be transformative. It permits employers and employees to engage in authentic dialogue and reach collective decisions aligned with their core values.

Getting Started in Mediation

(5/24/20)Gregg Relyea

Mediation is a young, exciting, and expanding field of practice.

Bold Moves

(5/08/20)Christopher Sheesley

This was conflict resolution blasphemy.

Negotiating Among Workplace Dictators

(4/17/20)Christopher Sheesley

“You wouldn’t negotiate with Hitler, would you?”

Setting Up a New Zoom Account for Mediators

(3/29/20)Clare Fowler

This video discusses Zoom settings for mediators, designed to establish rapport and confidentiality.

The Business Case for Neutral Facilitation in the Days of the Coronavirus (COVID-19)

(3/27/20)Gary Birnberg

The old curse disguised as a blessing “may you live in interesting times” is showing its teeth in the form of pandemic in these early months of 2020.

Mediating with Zoom

(3/24/20)Clare Fowler

Are your clients asking you to meet online? Here are some suggestions for getting started.

Tools to Use When Peace Comes to Shove

(3/20/20)Christopher Sheesley

The infamous meeting all those months ago teetered on the brink of actual violence.

Cope with Conflict During COVID-19

(3/20/20)Arran Heal

Workplace conflict can’t be, ignored, cancelled or put on hold. And there are suddenly all kinds of reasons for employees to feel pushed to their limit.

Navigating a Business Crisis Resulting from the Coronavirus (COVID-19) - Video

(3/06/20)Ranse Howell

We live in a connected world with intricate networks of supply chain and service relationships and any delay can result in multiple commercial challenges.

Workplace Aggression

(3/06/20)Kathleen Kauth

Have you ever worked with someone who came across as angry all the time?

Update on CPR’s Employment-Related Mass Claims Protocol

(2/28/20)CPR Staff

Recently, there have been reports in the news relating to the International Institute for Conflict Prevention and Resolution’s (CPR) Employment-Related Mass Claims Protocol (Protocol).

Break & Repair vs. Preventive Maintenance in Workplace Conflict

(2/21/20)Lorraine Segal

Are you waiting until relationships are broken to deal with workplace conflict? Tip: this is not the most effective way to deal with disagreements and problems!

How Do You Handle a Pathological Liar at Work?

(2/16/20)Kathleen Kauth

Have you ever worked with someone who talked about experiences that seemed far-fetched, but you couldn't pin down what was off?

Risk Factors for Workplace Interpersonal Conflict: How to Prevent it Before It Begins

(2/16/20)Vanessa Rose

Managers might scoff at the amount of time they have to put toward mitigating workplace interpersonal conflict instead of managing productivity, overseeing innovation, attending important meetings, and networking for individual or team growth.

Overwork and Conflict

(1/24/20)Lorraine Segal

Are you feeling angry and put upon at work? Are you having negative interactions and conflict over relatively small matters? Overwork may be the culprit.

Are the Flow of Interruptions in the Workday Actually Reducing Mental as Well as Work Flow?

(1/24/20)Jacqueline Burnett-Brown

Reports show that numerous interruptions occur throughout the course of most of our workdays.

Cost of Workplace Conflict

(1/17/20)Kathleen Kauth

Conflict in the workplace is extremely costly.

Conflicts in the 'Family' Work Environment

(12/12/19)Kathleen Kauth

What do you do when work treats you “like family”?

How to Manage Conflict at Work: The Argument for Utilizing Emotional Intelligence

(12/06/19)Emma Hartman

If you are, as they say, a left-brained person, you may find it difficult to manage conflict in the workplace when it springs up between employees.

Don’t Rely on Peer Mediation to Resolve Bullying in Schools

(12/06/19)Charity Burke

One way schools can equip students with the skills to address conflict is through peer mediation.

New Horizon for International Commercial Mediation: The Singapore Convention

(12/06/19)Stanley Santire

The fundamental concept of the Convention began in 1958 with the signing of the New York Convention. That concept is the obligation of contracting nation states to give effect to private agreements emerging from alternative dispute resolution.

Positive Conflict in the Workplace: When Disputes Have Business Perks

(11/29/19)Vanessa Rose

Conflict is something we typically try to avoid, especially when we’re talking about business environments.

Why Mediation Should be Part of Health and Wellness

(11/15/19)Arran Heal

By the time workplace disputes have reached the attention of Employee Relations, mediation starts to look like a last chance saloon for informal resolution.

Mediation vs. Arbitration vs. Litigation: The differences you need to know about in business

(11/15/19)Jamie Costello

As a business owner, it’s extremely important to familiarize yourself with dispute resolution and the processes you need to take depending on the severity of a case.

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