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The Convening and Other First Steps

From Michael Carbone's Resolving It listserv.It's that time. You've just returned to your office from a case management conference. One of the items on the agenda was prospects for getting...

By Michael P. Carbone
Category

Confronting the Proverbial Brick Wall

We mediators must be ready for the unwanted and the unexpected.  How would you have reacted to the situation I recently faced? I was waiting for the participants in my...

By Nigel Dunlop
Category

Managing a Resentment Relapse at Work

Conflict Remedy Blog by Lorraine SegalA client of mine had a resentment relapse recently. I had worked with her over a period of months, to help her deal with a...

By Lorraine Segal
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