Coaching Articles
Reflective Practice: In Their Voices Video Conversation Project - Interview with Sue Bronson
Mediator Sue Bronson doesn't rest upon the familiar, but takes what she knows and applies it in new innovative ways. In this 44 minute video, Sue and Michael Lang discuss screening techniques.
What Is A "High Conflict Divorce," Anyway?
Kathleen Wells, lead partner at Wells Family Law shares how to identify a high conflict personality, the characteristics of a typical high conflict divorce file, and suggestions on how clients can best manage both.
Did You Just Relinquish Control?
This article shows how mediation can be used to intervene in early or advanced stages of conflict.
Don’t Rely on Peer Mediation to Resolve Bullying in Schools
One way schools can equip students with the skills to address conflict is through peer mediation.
A Teacher’s First Mediation Experience Over One Semester
This story unveils my initial exposure to the mediation process through the intakes done weekly for students experiencing conflict in a college setting. Over the course of a semester it becomes evident to me that learning to do intakes properly is important to successful mediation.
Trust At Work
Brush up on your workplace conflict resolution skills--and build up some trust in your employees.
At the End of Our Rope
There are times we become so frustrated with a conflict that we feel spent – that the dynamic and its resolution are insurmountable.
Cognitive Bias' in the Workplace
A change manager candidly discusses her experience in a company.
Control Emotions Better by Labeling Them
When we want to control emotions better in the midst of a difficult conversation, we may try to ignore the unwelcome emotion or try the opposite, indulge it.
A Lawyer Who Likes to Coach: What’s Up with That?
In many ways, what coaches and lawyers do in the work place is very similar, just from a different point of view.
Conflict in the 21st century- a revised look at our biology
It does seem, as we move comfortably into the 21st century, that the earth and the inhabitants within are in constant process of adaption.
Blind Justice: Can Individuals Be Bound to Arbitration Clauses They Can’t Read?
The First U.S. Circuit Court of Appeals in Boston recently declined to enforce an arbitration clause in the Container Store’s loyalty program against blind customers.
Mediation and Conciliation in UAE
Sulh or amicable settlement has a long history within Arab and Islamic societies and have their roots in pre-Islamic Arabia.
3 Reasons Agreements Get Derailed: Tales of Team Conflict
If you have a dynamic “living system” there is no silver bullet for perfect team behavior or production - and you wouldn’t want it any other way!
Conflict Resolutions for 2018!
Oh my goodness, another year has passed and I would like to wish you all the very best for 2018. May it be a peaceful, loving and joyful one for you and yours!
Overcoming Clients' Road Blocks in Conflict Management Coaching
As conflict management coaches it is common that we witness our clients encounter blocks during the course of our engagement.
Eye of the Storm Leadership: Guerilla Bridge Building
Guerilla warfare is unconventional. Instead of relying on large, slow moving armies and doctrines of overwhelming force, guerillas depend on invisibility, highly portable weapons, quick ambushes, booby traps, and hundreds of pressuring tactics that achieve practical offensive or defensive results.
An Overview of the New York Rules of Professional Conduct in the Context of Mediation
In the spirit of Honest Abe, New York again celebrated Mediation Settlement Day on October 18 this year with a host of activities designed to promote mediation as a means of resolving disputes without going to court.
Expanding The Benefits of An Apology!
On July 13, 2017, Hong Kong’s Legislative Council passed an Apology Law.
The New SHRM Competency Guidelines
Should HR professionals mediate internal workplace disputes?
Too Much Or Too Little?
How many of us share the experience I have had – sitting on the last train home, late at night, with a day’s mediating behind me and no settlement?
Conflict Coaching
This article defines conflict coaching, describes areas in which conflict coaching can be used, and illustrates an example of how a conflict coaching process might proceed.
New Year’s Resolutions for Mediators
This year, I think I have seen more articles on why and how NOT to make New Year’s Resolutions than making them.
How to Make Mediation Safer in Cases of High Conflict
This article considers issues of safety in mediation, with practical advice for all mediators to consider before, during, and after a mediation session to ensure participant and mediator safety.