Superior Court of Santa Clara
Published
September 8, 2022
Location
San Jose, California
Job Type
Salary
108,743.18–145,784.34 a year

Description

Qualifications

Master's degree in psychology, social work, or marriage and child counseling, or other behavioral science substantially related to marriage and family interpersonal relationships;

California State License as a psychotherapist;

At least two years of experience in counseling or psychotherapy, or both, preferably in a setting related to the areas of responsibility of the family conciliation court which directly demonstrates the possession and application of the knowledge and abilities required for this position

Submission to a background investigation upon offer of employment is required

The effects of domestic violence and parental chemical dependency on children and child custody research sufficient to enable the counselor to assess the mental health needs of children;

Diagnostic skill and familiarity with both normal and dysfunctional interaction patterns; community resources for the client referral; and the California Court System and procedures used in Family Law cases;

Sensitively confront and actively explore alternative solutions with subordinate staff and clients within a time-limited framework;

Relate to, and gain the confidence of adults under stressful conditions;

Be skilled in conflict resolution, problem solving, and interviewing and assessing clients from a variety of cultural and socioeconomic backgrounds;

Interact effectively and professionally in high stress situations;

The ability to work independently as well as closely with others is required

Incumbents must have the ability to lift and carry 10 lbs;

Work with time constraints and under pressure in some situations

Strength, dexterity, coordination, and ability to use a computer keyboard and read a video display terminal on a regular basis;

Ability to listen to verbal requests from the public and court staff, then respond appropriately;

Dexterity and coordination to handle files and single pieces of paper; occasional lifting of objects weighing up to 10 lbs., such as files, stacks of paper, reference books, and other materials;

Frequent need to reach for items above and below desk level, sometimes with the assistance of a ladder or step-stool;
Responsibilities

Under limited direction, this professional level position provides supervision, direction, and training for Court Mediators

The Senior Mediator also coordinates and performs investigations into persons and issues related to pending matters before the Court regarding child custody matters; conducts special investigations on complex issues; participates in the management of special programs; prepares reports; and assists the Court in revising Court policies and procedures

Supervises the Mediator class by assigning, reviewing, and evaluating the work for productivity, quality, and consistency;

Assists and participates in the performance review and progressive disciplinary process of Mediators and subordinate staff under the direction of the Director of Family Court Services;

Participates in employee selection and provides direction, mentoring, and training in professional, administrative, and technical procedures;

Coordinates staff development;

Consults with subordinate staff regarding research and case analysis including difficult and/or complex matters;

Prepares special studies, reports, and correspondence;

Monitors compliance with relevant policies and procedures of the Division;

Assists and makes recommendations in the development and revision of Family Court Services policies and procedures, rules, and forms;

Develops, administers, and manages projects, grants, and programs as assigned by the Director of Family Court Services;

Conducts in-service training programs for Family Court Services and community agencies;

Reviews and responds to complaints by the public, attorneys, and Judicial Officers about Court Mediators under his/her supervision;

Reviews pertinent legislation, research, and legal findings related to Family Court matters and updates Family Court Services staff of relevant issues;

Reviews and approves summaries of interview and investigation results, findings, and recommendations;

Performs other duties as assigned

Duties and responsibilities of managing assigned staff;

Organize and coordinate multiple projects and meet deadlines;

Frequent and ongoing use of a computer terminal to conduct a variety of the more advanced clerical functions and communications;

Periodic, regular, and/or occasional contact with employees in other court divisions, government agencies, the public, or vendors with the ability to converse and respond appropriately to inquiries and requests;

Periodic to regular lifting, walking, and carrying of files, documents, and other court related materials

Standing and sitting for long periods of time is periodically required
Benefits

The Court offered benefits package includes a choice of health, dental and vision plan, membership in the California Public Employees Retirement System (CalPERS) as permitted by law, life insurance, paid holidays, vacation, and sick leave

DEFINITION: Under limited direction, this professional level position provides supervision, direction, and training for Court Mediators. The Senior Mediator also coordinates and performs investigations into persons and issues related to pending matters before the Court regarding child custody matters; conducts special investigations on complex issues; participates in the management of special programs; prepares reports; and assists the Court in revising Court policies and procedures. DISTINGUISHING CHARACTERISTICS: This is a supervisory level classification in the Court Mediator series. It is distinguished from the lower level Court Mediator position in that it has supervisor authority regarding the development, training, and disciplinary action of Mediators. REPRESENTATIVE DUTIES: • Supervises the Mediator class by assigning, reviewing, and evaluating the work for productivity, quality, and consistency; • Assists and participates in the performance review and progressive disciplinary process of Mediators and subordinate staff under the direction of the Director of Family Court Services; • Participates in employee selection and provides direction, mentoring, and training in professional, administrative, and technical procedures; • Coordinates staff development; • Consults with subordinate staff regarding research and case analysis including difficult and/or complex matters; • Prepares special studies, reports, and correspondence; • Monitors compliance with relevant policies and procedures of the Division; • Assists and makes recommendations in the development and revision of Family Court Services policies and procedures, rules, and forms; • Develops, administers, and manages projects, grants, and programs as assigned by the Director of Family Court Services; • Conducts in-service training programs for Family Court Services and community agencies; • Reviews and responds to complaints by the public, attorneys, and Judicial Officers about Court Mediators under his/her supervision; • Reviews pertinent legislation, research, and legal findings related to Family Court matters and updates Family Court Services staff of relevant issues; • Conducts special investigations of individuals and organizations on complex issues related to pending matters; • Reviews and approves summaries of interview and investigation results, findings, and recommendations; • Performs other duties as assigned. EMPLOYMENT STANDARDS: • Master's degree in psychology, social work, or marriage and child counseling, or other behavioral science substantially related to marriage and family interpersonal relationships; • California State License as a psychotherapist; • At least two years of experience in counseling or psychotherapy, or both, preferably in a setting related to the areas of responsibility of the family conciliation court which directly demonstrates the possession and application of the knowledge and abilities required for this position. • Bilingual Spanish or Vietnamese speaking ability is highly desirable. • Submission to a background investigation upon offer of employment is required. Knowledge of: • Duties and responsibilities of managing assigned staff; • Adult psychopathology, family systems theory, crisis intervention techniques, child development, child abuse, and clinical issues relating to children; • The effects of domestic violence and parental chemical dependency on children and child custody research sufficient to enable the counselor to assess the mental health needs of children; • Diagnostic skill and familiarity with both normal and dysfunctional interaction patterns; community resources for the client referral; and the California Court System and procedures used in Family Law cases; • Statutes, rules, and regulations that govern the mediation process and Family Court Services; • Principles and practices of supervision and management. Ability to: • Sensitively confront and actively explore alternative solutions with subordinate staff and clients within a time-limited framework; • Relate to, and gain the confidence of adults under stressful conditions; • Be skilled in conflict resolution, problem solving, and interviewing and assessing clients from a variety of cultural and socioeconomic backgrounds; • Prepare clear, concise reports and make supporting recommendations; and effectively communicate orally and in writing; • Interact effectively and professionally in high stress situations; • Organize and coordinate multiple projects and meet deadlines; • Maintain effective working relationships with staff, administration, Judicial Officers, and the public. WORKING CONDITIONS: The work environment is generally clean inside buildings with limited exposure to dust, fumes, odors, and noise. Incumbents will be working under sometimes difficult and stressful conditions, with frequent deadlines and expectation to produce high quality work under limited time constraints as well as periodic contact with angry and confrontational individuals. The ability to work independently as well as closely with others is required. ESSENTIAL FUNCTIONS: Specific tasks and duties may vary among assignments; however, the following are considered essential functions expected of the Senior Mediator classification: • Frequent and ongoing use of a computer terminal to conduct a variety of the more advanced clerical functions and communications; • Periodic, regular, and/or occasional contact with employees in other court divisions, government agencies, the public, or vendors with the ability to converse and respond appropriately to inquiries and requests; • Periodic to regular lifting, walking, and carrying of files, documents, and other court related materials. Incumbents must have the ability to lift and carry 10 lbs; • Work with time constraints and under pressure in some situations. PHYSICAL DEMANDS: • Strength, dexterity, coordination, and ability to use a computer keyboard and read a video display terminal on a regular basis; • Ability to listen to verbal requests from the public and court staff, then respond appropriately; • Dexterity and coordination to handle files and single pieces of paper; occasional lifting of objects weighing up to 10 lbs., such as files, stacks of paper, reference books, and other materials; • Frequent need to reach for items above and below desk level, sometimes with the assistance of a ladder or step-stool; • Standing and sitting for long periods of time is periodically required. EXAMINATION: A screening panel will be convened to select those applicants deemed most qualified to participate in a written and/or oral examination. The examination process will include one or more of the following: application appraisal; written examination; oral examination. APPLICATION REQUIREMENTS: This recruitment requires the submission of an on-line application. No paper applications will be accepted. Completion of the supplemental questionnaire required. An electronic copy of your Resume must also be submitted as attachments to this application submission. The Court provides reasonable accommodations for applicants challenged with disabilities. If you are challenged with a disability as defined by the Federal Americans with Disabilities Act or the California Fair Employment and Housing Act and will be requesting an accommodation in the application process, please contact Renee Hughes or Pam McGee at rhughes@scscourt.org or pmcgee@scscourt.org or (408) 882-2787 to discuss your request. TDD communication is available by calling (408) 882-2787. The Court must verify the identity and employment authorization of all new employees to comply with the 1986 Immigration Reform & Control Act. This verification is required only after an offer of employment has been made. For further information regarding the required verification, please contact Human Resources at 408-882-2747. BENEFITS: The Court offered benefits package includes a choice of health, dental and vision plan, membership in the California Public Employees Retirement System (CalPERS) as permitted by law, life insurance, paid holidays, vacation, and sick leave

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