Federal Mediation and Conciliation Service
Published
September 9, 2022
Location
Oakland, California
Job Type
Salary
$176300 a year

Description

To be found qualified for the GS-12 Mediator position with FMCS; your resume must reflect your specialized experience. Specialized experience for the GS-12 Mediator position is defined as full-time collective bargaining experience gained by having served as: 1. Chief/Lead Spokesperson/Second Chair/Benefits Expert (representing labor or management) in the negotiation of collective bargaining agreements OR 2. Mediator, Consultant, Facilitator or Trainer with parties engaged in collective bargaining processes. NOTE: When detailing your level of specialized experience, please include: years of experience, a detailed description of your specific duties/ responsibilities, and accomplishments in collective bargaining, including the number and types of contracts negotiated, number and size of bargaining units, and your specific role in each activity. Failure to state the above in your resume may result in an ineligible rating or may affect the overall rating. ALTHOUGH WE ARE ONLY HIRING AT THE GS-12 GRADE LEVEL, the additional duties for the Mediator GS-13 are as follows: 1. Provides high-quality relationship development training designed to help labor and management jointly improve their working relationship and the overall day-to-day labor-management relations climate. Conducts assessment of existing relationship and works with parties to develop and deliver customized training programs designed to enhance efficiency, productivity and job security. Utilizes a variety of program delivery methods, including live and/or web-based online collaborative tools where appropriate. 2. Mediates and/or facilitates a variety of ADRA matters, including discrimination claims, other workplace conflicts, and regulatory compliance cases. Assists in negotiated rulemaking, mediation of public policy negotiations or multi-partyconflicts, and other disputes which can be particularly unique, difficult, or complex in nature. Identifies customers and negotiates reimbursable agreements in coordination with supervisor. 3. Ability to provide, “full spectrum” assistance to complex workplace engagements which includes convening, assessment, reporting, mediation, facilitation, coaching, training, education, and change management efforts. 4. Engages in education, outreach and advocacy activities to increase awareness of agency services and programs. Leverages creative approaches to identify and/or create opportunities to inform the public about agency services. 5. Demonstrates knowledge of current and creative approaches to help parties resolve disputes and manage conflict. Maintains up-to-date knowledge and awareness of major developments in the fields of labor-management relations, alternative dispute resolution, and conflict management and prevention. Stays apprised of developments involving specific industries, occupations, and bargaining issues, as well as new techniques, theories, practices, and technologies applicable to their work. 6. Uses new technology and electronic communications platforms to creatively and efficiently accomplish their work, including, but not limited to, research, scheduling meetings and conferences, training, and service delivery, including mediation, facilitation, and other activities, using virtual problem-solving platforms. 7. Participates in and may take a leadership role on national projects designed to advance the breadth and depth of their knowledge, capacity, and exposure to all current and future programs and trainings offered by the Service. 8. Identifies potential customers and negotiates reimbursable interagency agreements for service delivery. Provides consultation to client organizations regarding available Agency services. May be asked to represent the Agency as a point of contact for interagency agreements. At the full performance level, the Mediator GS-14 must be able to perform work that is more difficult and complex than at the GS-12 and GS-13 grade level. The duties at the Mediator GS-14 include: 1. Provides expert-level relationship development training designed to help labor and management jointly improve their working relationship and the overall day-to-day labor-management relations climate. 2. Serves as a lead mediator and/or facilitator on a variety of ADRA matters, including mediation of discrimination claims, other workplace conflicts, regulatory compliance cases, regulatory negotiations and public policy disputes, multiparty conflicts, and other disputes which are of a particularly unique, difficult, high-profile, or complex nature. 3. Advanced ability to provide “full spectrum” assistance to complex workplace engagements. 4. Mentors new or less-experienced mediators on a variety of topics, including, but not limited to, conflict management and prevention techniques, approaches to complex or otherwise difficult cases, standard Agency operating procedures, and acclimation to Agency culture and values. 5. Engages in education, outreach, and advocacy activities to increase awareness of agency services and programs. Serves as local representative of the Agency in their assigned service delivery area. 6. Demonstrates knowledge of advanced techniques and processes across all service delivery areas, in addition to creative approaches to help parties resolve disputes and manage conflict. Self-directed in responding to changing assignments and work landscapes. Maintains up-to-date knowledge and awareness of major developments in the fields of labor-management relations, alternative dispute resolution, conflict management and prevention, and organizational effectiveness, change management, coaching, and leadership development. 7. Demonstrates expertise and skill across service delivery areas, both in person and using virtual platforms. Maintains a high degree of mastery in advanced processes administered both in person and using web-based or online applications. Seeks out and pilots the use of new technologies and electronic communications platforms to creatively and efficiently accomplish their work. Maintains complete mastery of remote meeting technology to virtually deliver the full range of services outlined above. 8. Identifies potential customers and adeptly negotiates reimbursable interagency agreements for service delivery. Provides consultation to client organizations regarding available agency services. Represents the Agency as a point of contact for interagency agreements. 9. Manages and completes national projects as applicable, including international and other trainings, internal initiatives, agency representative, lead mediator duties, and other assignments. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Please note that if, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Part-time or unpaid experience: Credit will be given for appropriate unpaid work on the same basis as for paid experience. Part-time experience will be credited by time actually spent in appropriate activities. To receive credit for such experience, you must indicate clearly the nature of the duties and responsibilities in each position held and the number of hours per week spent in such employment. You must meet all qualification and eligibility requirements by 11:59 pm EDT on 06/17/2022, closing date of this announcement. As a Mediator, you will be responsible for promoting the development of sound and stable labor-management relationships by advocating the practice of collective bargaining, mediation, and arbitration in the Private, Public and Federal sector

Qualifications

Maintains a high degree of mastery in advanced processes administered both in person and using web-based or online applications
Responsibilities

Mediator, Consultant, Facilitator or Trainer with parties engaged in collective bargaining processes

Provides high-quality relationship development training designed to help labor and management jointly improve their working relationship and the overall day-to-day labor-management relations climate

Conducts assessment of existing relationship and works with parties to develop and deliver

customized training programs designed to enhance efficiency, productivity and job security

Utilizes a variety of program delivery methods, including live and/or web-based online collaborative tools where appropriate

Assists in negotiated rulemaking, mediation of public policy negotiations or multi-partyconflicts, and other disputes which can be particularly unique, difficult, or complex in nature

Identifies customers and negotiates reimbursable agreements in coordination with supervisor

Ability to provide, “full spectrum” assistance to complex workplace engagements which includes convening, assessment, reporting, mediation, facilitation, coaching, training, education, and change management efforts

Engages in education, outreach and advocacy activities to increase awareness of agency services and programs

Leverages creative approaches to identify and/or create opportunities to inform the public about agency services

Stays apprised of developments involving specific industries, occupations, and bargaining issues, as well as new techniques, theories, practices, and technologies applicable to their work

Uses new technology and electronic communications platforms to creatively and efficiently accomplish their work, including, but not limited to, research, scheduling meetings and conferences, training, and service delivery, including mediation, facilitation, and other activities, using virtual problem-solving platforms

Participates in and may take a leadership role on national projects designed to advance the breadth and depth of their knowledge, capacity, and exposure to all current and future programs and trainings offered by the Service

Provides consultation to client organizations regarding available Agency services

May be asked to represent the Agency as a point of contact for interagency agreements

The duties at the Mediator GS-14 include: 1

Serves as a lead mediator and/or facilitator on a variety of ADRA matters, including mediation of discrimination claims, other workplace conflicts, regulatory compliance cases, regulatory negotiations and public policy disputes, multiparty conflicts, and other disputes which are of a particularly unique, difficult, high-profile, or complex nature

Serves as local representative of the Agency in their assigned service delivery area

Demonstrates knowledge of advanced techniques and processes across all service delivery areas, in addition to creative approaches to help parties resolve disputes and manage conflict

Self-directed in responding to changing assignments and work landscapes

Demonstrates expertise and skill across service delivery areas, both in person and using virtual platforms

Identifies potential customers and adeptly negotiates reimbursable interagency agreements for service delivery

Manages and completes national projects as applicable, including international and other trainings, internal initiatives, agency representative, lead mediator duties, and other assignments
Benefits

Mentors new or less-experienced mediators on a variety of topics, including, but not limited to, conflict management and prevention techniques, approaches to complex or otherwise difficult cases, standard Agency operating procedures, and acclimation to Agency culture and values

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