In having a successful conversation a most important factor is finding new options that will give a more satisfactory response to the interests of both you and the other person.
After the problems or issues have been discussed and looked at, and the interests have become clearer, you need to work together to generate options for mutual satisfaction. Often, each of you will have some idea of things which have worked for you in the past or you will be able to say more clearly now what they really need.
Sometimes, however, you may be “stuck” and unable to think of new alternatives. At this point you can help by:
In all instances, the solutions must fit the need and address the problems presented.
Four major obstacles to generating options:
How to invent creative options:
Effective brainstorming principles:
Follow-up on Promising Options:
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